What Helpdesk rights are needed to allow workers to publish a Knowledge Base article through Helpdesk?
| Article:HOWTO7757 | | | Created: 2007-08-03 | | | Updated: 2007-08-15 | | | Article URL http://www.symantec.com/docs/HOWTO7757 |
Question
What Helpdesk rights are needed to allow workers to publish a Knowledge Base article through Helpdesk?
Answer
Adjust the Security Rights under the group needing to publish a Knowledge Base article. Select Edit Knowledge Base Article.
Legacy ID
36644
Article URL http://www.symantec.com/docs/HOWTO7757
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