What Helpdesk rights are needed to allow workers to publish a Knowledge Base article through Helpdesk?

Article:HOWTO7757  |  Created: 2007-08-03  |  Updated: 2007-08-15  |  Article URL http://www.symantec.com/docs/HOWTO7757
Article Type
How To


Question
What Helpdesk rights are needed to allow workers to publish a Knowledge Base article through Helpdesk?

Answer
Adjust the Security Rights under the group needing to publish a Knowledge Base article. Select Edit Knowledge Base Article.


Legacy ID



36644


Article URL http://www.symantec.com/docs/HOWTO7757


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