Configuring the Control Center

Article:HOWTO77651  |  Created: 2012-08-20  |  Updated: 2012-08-20  |  Article URL
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Configuring the Control Center

The Control Center is a browser-enabled application that interfaces with the Symantec Messaging Gateway system.

Table: Configure the Control Center describes the ways that you can configure the Control Center. You can perform these tasks as needed in any order.

Table: Configure the Control Center



Learn how multiple users can access the Control Center at the same time.

Multiple end users can access the Control Center at the same time, for example to review messages in Spam Quarantine. Multiple administrators can access the Control Center at the same time and perform administration tasks.

See About simultaneous Control Center access.

Learn how you can let clients connect to the Control Center.

When you specify host names for Control Center access, you enable the Control Center to let clients connect based on the Control Center's DNS perspective. If the client's IP address resolves to a name that matches an allowed host name (a "reverse lookup"), then the Control Center permits access to the client.

See About specifying host names for Control Center access.

Specify the hosts that are permitted to access the Control Center.

You access the Control Center through a Web browser. By default, anyone with the correct address and logon information has access from any host. But you can also choose to specify which hosts can access to the Control Center. Users that attempt to log in to the Control Center from unauthorized computers receive a 403 Forbidden page message in their Web browser. Reverse Domain Name Server (DNS) lookup must be enabled in your DNS software for this feature to work with host names.

See Specifying which hosts can access the Control Center.

Monitor Control Center events through SNMP.

Simple Network Management Protocol (SNMP) lets administrators monitor network devices, such as the Control Center and Scanners. You can specify an SNMP community string and trap. You can also manage access privileges to the SNMP agent for up to four hosts in your environment. If you enable SNMP v3, you can also specify authentication and encryption settings.

See Configuring SNMP settings to monitor network devices.

Change the listener port, if necessary.

By default, Spam Quarantine, Suspect Virus Quarantine, and content incident folders accept messages from the Scanner on port 41025. However, you can change this port if necessary. You do not need to change any Scanner settings to match the change in the listener port. You can also disable the listener port.

See Configuring the Control Center listener port.

Install a self-signed certificate or a CA-signed certificate for Control Center access.

By default, the Control Center uses a demo certificate to authenticate access to the Control Center. The demo certificate causes a security warning in your browser when you access the Control Center. You can ignore the security warning and proceed to access the Control Center. However, you can install a certificate to enhance the security of the browser-to-Control Center communication and to prevent the security warning.

See Bypassing the security warning when you access the Control Center.

Designate a user interface HTTPS certificate through the Control Center.

This certificate enhances the security for the Control Center and those logging into it.

See Designating a Control Center certificate.

Configure the Control Center for single- and double-byte character sets and for appropriate number, date, and time settings with the Locale setting.

For example, the Locale setting affects the format of email messages that the Control Center sends, such as notifications, alerts, and reports.

You can also select a fallback encoding option for the Control Center to use in cases when the language identification feature is unable to correctly determine the language of a quarantined email message.

See Setting the locale encoding and fallback encoding.

Convert 8-bit MIME messages.

If you encounter issues with MTAs that cannot handle 8-bit MIME, you can force the sending MTA to convert the 8-bit MIME messages to 7-bit MIME.

See Converting 8-bit MIME messages to 7-bit MIME.

Modify the default date format and time formats.

Symantec Messaging Gateway installs with default date and time formats. However, you can modify these formats.

See Customizing the date format and time format.

See Date format and time format pattern syntax.

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