How to Reset the Adobe Flash Cache on a Internet Explorer browser
|Article:HOWTO77754|||||Created: 2012-08-21|||||Updated: 2012-10-21|||||Article URL http://www.symantec.com/docs/HOWTO77754|
Under certain circumstances, there might be a need to reset the Adobe flash cache on a browser. As Clearwell utilizes flash for a healthy percentage of the application, use the following directions to reset the cache and increase the storage size.
- Point the browser to the following URL: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
- Select your Clearwell server name (or proxy site) and click the "Delete website" button. This will clear the flash cache, the next time you login it will reload it.
- Using storage setting, move the slider in the middle of the Flash applet. By default it assigns the storage to 100 KB, make sure its about 1 MB.
- Make sure you check the option "Never Ask Again"
Article URL http://www.symantec.com/docs/HOWTO77754