Is there a way to document all Helpdesk Routing Rules?
|Article:HOWTO7904|||||Created: 2007-08-27|||||Updated: 2007-09-17|||||Article URL http://www.symantec.com/docs/HOWTO7904|
Is there a good way to document all the routing rules in Helpdesk?
In the Helpdesk Admin console, go to Admin > Export, and select routing rules. This will allow you to export all (or some) of your routing rules.
Article URL http://www.symantec.com/docs/HOWTO7904