Is there a way to document all Helpdesk Routing Rules?

Article:HOWTO7904  |  Created: 2007-08-27  |  Updated: 2007-09-17  |  Article URL http://www.symantec.com/docs/HOWTO7904
Article Type
How To


Question
Is there a good way to document all the routing rules in Helpdesk?

Answer
In the Helpdesk Admin console, go to Admin > Export, and select routing rules. This will allow you to export all (or some) of your routing rules.


Legacy ID



37685


Article URL http://www.symantec.com/docs/HOWTO7904


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