How to move case tags between Clearwell cases

Article:HOWTO79449  |  Created: 2012-09-04  |  Updated: 2012-11-09  |  Article URL http://www.symantec.com/docs/HOWTO79449
Article Type
How To



There is no way to save tags from one case to another. You can create a case template that has a number of tags and when you create the case use the case template.

To create a template:

  1. Navigate to Home
  2. Choose cases
  3. Choose the Templates tab
  4. Click on the add button

 

 You can set standard case information in the case template.


The next time you create a case you can choose a template.

 



Article URL http://www.symantec.com/docs/HOWTO79449


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