[47033] IP Freq module: IP Freq database is corrupt. Repairing database

Article:HOWTO79470  |  Created: 2012-09-07  |  Updated: 2013-02-08  |  Article URL http://www.symantec.com/docs/HOWTO79470
Article Type
How To


Subject


[47033] IP Freq module: IP Freq database is corrupt. Repairing database

Error code: 47033

Error text: IP Freq module: IP Freq database is corrupt. Repairing database

Affected module: brightmail_engine

Product version: Symantec Messaging Gateway 9.5 and later versions

Symptoms:

Warning in logs.

Possible conditions:

The IP Frequency database is used to track statistics about the quality of the mail stream that is derived from various IP addresses. This data can be used to provide reduced responsiveness to the IP addresses that send a bad mail stream in terms of spam, viruses, or attempts to harvest directory information. The data is stored in a lightweight database that may become corrupt due to unforeseen events such as power failures, disk errors, and so on. When these events occur, Symantec Messaging Gateway detects the database as corrupt and attempts a repair operation.

If the database cannot be repaired, this warning is logged and a new empty database is recreated.

The management of scaled back service for low quality mail sources is not impacted unless this warning is displayed with additional error(s). The impact is limited to relearning the proclivity of sending IPs all over, which buys Bad Senders a temporarily elevated rate of sending through the installation.

Resolution:

No action needs to be taken in response to this warning.

Log sample: The following is a sample of the error message as it appeared in the bmserver_log:

<date>T<time> (WARNING:7125.91249552): [47033] IP Freq module: IP Freq 
database is corrupt.  Repairing database.


Legacy ID



v78015544_v55667392


Article URL http://www.symantec.com/docs/HOWTO79470


Terms of use for this information are found in Legal Notices