IP Freq module: IP Freq database is corrupt. Repairing database
|Article:HOWTO79470|||||Created: 2012-09-07|||||Updated: 2013-02-08|||||Article URL http://www.symantec.com/docs/HOWTO79470|
Error code: 47033
Error text: IP Freq module: IP Freq database is corrupt. Repairing database
Affected module: brightmail_engine
Product version: Symantec Messaging Gateway 9.5 and later versions
Warning in logs.
The IP Frequency database is used to track statistics about the quality of the mail stream that is derived from various IP addresses. This data can be used to provide reduced responsiveness to the IP addresses that send a bad mail stream in terms of spam, viruses, or attempts to harvest directory information. The data is stored in a lightweight database that may become corrupt due to unforeseen events such as power failures, disk errors, and so on. When these events occur, Symantec Messaging Gateway detects the database as corrupt and attempts a repair operation.
If the database cannot be repaired, this warning is logged and a new empty database is recreated.
The management of scaled back service for low quality mail sources is not impacted unless this warning is displayed with additional error(s). The impact is limited to relearning the proclivity of sending IPs all over, which buys Bad Senders a temporarily elevated rate of sending through the installation.
No action needs to be taken in response to this warning.
The following is a sample of the error message as it appeared in the bmserver_log:
<date>T<time> (WARNING:7125.91249552):  IP Freq module: IP Freq database is corrupt. Repairing database.
Article URL http://www.symantec.com/docs/HOWTO79470