[12026] bltpr_spawnv() call returned: errno $error_code while trying to run $command_to_be_executed

Article:HOWTO79471  |  Created: 2012-09-07  |  Updated: 2013-02-08  |  Article URL http://www.symantec.com/docs/HOWTO79471
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[12026] bltpr_spawnv() call returned: errno $error_code while trying to run $command_to_be_executed

Error code: 12026

Error text: bltpr_spawnv() call returned: errno $error_code while trying to run $command_to_be_executed.

Affected module: conduit

Product version: Symantec Messaging Gateway 9.5 and later versions

Related Errors and Warnings:

12064

Explanation:

This error appears in conduit_log. The error occurs when the conduit fails to kick the engine because system request(s) fails. The $error_code is the system error code that can help to determine the cause of system requests failure. The $command_to_be_executed is the command that conduit runs to kick the engine.

Possible conditions:

The most likely cause is that the system is overloaded.

Resolution:

This error is likely to be transient and can be ignored. If the error continues to occur repeatedly, refer to $error_code to determine the cause of system requests failure. If further assistance is needed, please contact Symantec customer support.

Log sample:

The following is a sample of the error message as it appeared in the conduit_log:

<date>T<time>: [12026] bltpr_spawnv() call returned: errno 11 while
trying to run /opt/Symantec/Brightmail/scanner/bin/kicker -s bmserver
/data/scanner/etc/bmiconfig.xml /data/scanner/jobs/bmserver/bmserver.pid. 
<date>T<time>: [12064] The engine was unable to be kicked. 
<date>T<time>: [12026] bltpr_spawnv() call returned: errno 11 while
trying to run /opt/Symantec/Brightmail/scanner/bin/kicker -s bmserver
/data/scanner/etc/bmiconfig.xml /data/scanner/jobs/bmserver/bmserver.pid. 
<date>T<time>: [12064] The engine was unable to be kicked. 

Legacy ID



v79524649_v55667392


Article URL http://www.symantec.com/docs/HOWTO79471


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