Licensing Symantec Endpoint Protection

Article:HOWTO80778  |  Created: 2012-10-24  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO80778
Article Type
How To


Subject


Licensing Symantec Endpoint Protection

Symantec Endpoint Protection requires a paid license after the trial period expires or when your current license expires. You can apply an existing license to a product upgrade.

You use the License Activation Wizard to activate new or renewed licenses, or when you convert a trial license to a paid license. You license Symantec Endpoint Protection according to the number of clients that you need to protect the endpoints at your site.

Once you install Symantec Endpoint Protection Manager, you have 60 days to purchase enough license seats to cover all of your deployed clients.

Note:

To administer licenses, you must log on to Symantec Endpoint Protection Manager with a management server system administrator account, such as the default account admin.

See About administrator account roles and access rights.

Table: Licensing tasks lists the tasks that are required to purchase, activate, and manage your Symantec product license.

Table: Licensing tasks

Task

Description

Check the product license requirements

Understand the importance of the license requirements for the computers that you want to protect. A license lets you install the Symantec Endpoint Protection client on a specified number of computers. A license lets you download virus and spyware definitions, security content, and product updates from LiveUpdate.

Understand the importance of the license requirements for the computers that you want to protect. A license lets you install the Symantec Endpoint Protection client on a specified number of computers. A license lets you download security content and product updates from LiveUpdate.

See Product license requirements.

See About the licensing enforcement rules.

See About multi-year licenses.

Purchase a license and save it to the management server

You need to purchase a license in the following situations:

  • You want to purchase Symantec Endpoint Protection.

  • Your trial license expired.

  • Your paid license expired.

  • Your license is over-deployed.

  • Your upgrade license from 11.0 expired.

You do not need to manually download a license file. After you purchase your license, you receive an email with a Symantec license file (.slf) or a license serial number.

See About purchasing licenses.

See Checking the license status in Symantec Endpoint Protection Manager.

See About the trial license.

Import the license file and activate your purchased license

You use the License Activation Wizard in the Symantec Endpoint Protection Manager console to import and activate your Symantec product license.

Before you activate the license, you must have one of the following items:

  • A Symantec license serial number

  • A Symantec license file (.slf)

You receive one or the other of these when you purchase a license.

See Activating or importing your Symantec Endpoint Protection 12.1.x product license.

See About the Symantec Licensing Portal.

Back up your license files

Back up your license files to preserve them in case the database or the computer's hard disk becomes damaged.

See Backing up your license files.

See Recovering a deleted license.

Review the preconfigured license notifications

Preconfigured license notifications alert administrators about expired licenses and other license issues.

See What are the types of notifications and when are they sent?.

Keep track of when your licenses expire, and renew your licenses

Check the status for each license that you imported into the console to see whether you need to renew a license or purchase more licenses.

See Checking the license status in Symantec Endpoint Protection Manager.

See About renewing your Symantec Endpoint Protection license.


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