Licensing Symantec Endpoint Protection

Article:HOWTO80778  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL
Article Type
How To


Licensing Symantec Endpoint Protection

Symantec Endpoint Protection requires a paid license after the trial period expires or when your current license expires. You can apply an existing license to a product upgrade.

You use the License Activation Wizard to activate new or renewed licenses, or when you convert a trial license to a paid license. You license Symantec Endpoint Protection according to the number of Symantec Endpoint Protection clients that you need to protect the endpoints at your site.

Once the Symantec Endpoint Protection Manager is installed, you have 60 days to purchase enough license seats to cover all of your deployed clients.


To administer licenses, you must log on to Symantec Endpoint Protection Manager with a management server system administrator account, such as the default account admin.

See About administrator account roles and access rights (Endpoint Protection 12.1.2).

Table: Licensing tasks lists the tasks that are required to purchase, activate, and manage your Symantec product license.

Table: Licensing tasks



Check the product license requirements

Understand the importance of the license requirements for the computers that you want to protect. A license lets you install the Symantec Endpoint Protection client on a specified number of computers. A license lets you download virus definitions, security content, and product updates from LiveUpdate.

See Product license requirements.

See About the licensing enforcement rules.

See About multi-year licenses.

Purchase a license and save it to the management server

You need to purchase a license in the following situations:

  • You want to purchase Symantec Endpoint Protection.

  • Your trialware license expired.

  • Your paid license expired.

  • Your license is over-deployed.

  • Your upgrade license from Symantec Endpoint Protection 11.x expired.

Starting with version 12.1, you do not need to manually download a license file. Depending on the method that you used to purchase your license, a Symantec license file (.slf) or a license serial number is sent to you in an email.

See About purchasing licenses.

See Checking license status.

See About the trialware license.

Import the license file and activate your purchased license

You use the License Activation Wizard in the Symantec Endpoint Protection Manager to import and activate your Symantec product license.

Before you activate the license, you must have:

  • A Symantec license serial number

  • A Symantec license file (.slf)

You receive one or the other of these when you purchase a license.

See Activating or importing your Symantec Endpoint Protection or Symantec Network Access Control 12.1 product license.

See About the Symantec Licensing Portal.

Back up your license files

Back up your license files to preserve the license files in case the database or the computer's hard disk becomes damaged.

See Backing up your license files.

See Recovering a deleted license.

Review the preconfigured license notifications

Preconfigured license notifications alert administrators about expired licenses and other license issues.

See What are the types of notifications and when are they sent?.

Keep track of when your licenses expire, and renew your licenses

Check the status for each license that you imported into the console to see whether you need to renew a license, or purchase more licenses.

See Checking license status.

See About renewing your Symantec Endpoint Protection license.

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