Upgrading clients by using AutoUpgrade in Symantec Endpoint Protection
|Article:HOWTO80780|||||Created: 2012-10-24|||||Updated: 2013-10-07|||||Article URL http://www.symantec.com/docs/HOWTO80780|
The AutoUpgrade process lets you automatically upgrade the Symantec Endpoint Protection client software for all the clients that are contained in a group. For example, you can use AutoUpgrade to upgrade clients to a new release update or product version.
You must test the AutoUpgrade process before you attempt to upgrade a large number of clients in your production network. If you do not have a test network, you can create a test group within your production network. For this kind of test, you add a few non-critical clients to the test group and then upgrade them by using AutoUpgrade.
You confirm that the upgrade completed successfully by verifying the version number of the client software. The version number is displayed in the client's Help > About panel. The updated client version number is also displayed in the Symantec Endpoint Protection Manager on the Clients page after a successful check-in. You select the group, then the Clients tab, and change the view to .
If you upgrade from 11.x and use Application and Device Control, you must disable the Application Control rule "Protect client files and registry keys." After the clients receive the new policy, you may upgrade using AutoUpgrade.
To upgrade clients by using AutoUpgrade in Symantec Endpoint Protection
In the Symantec Endpoint Protection Manager console, click Admin.
Click Install Packages.
Under Tasks, click Upgrade Clients with Package.
In the Upgrade Clients Wizard panel, click Next.
In the Select Client Install Package panel, select the appropriate client installation package, and then click Next.
In the Specify Groups panel, select the groups that contain the client computers that you want to upgrade, and then click Next.
In the Package Upgrade Settings panel, select Download from the management server.
You can optionally stage and select a package on a Web server.
Click Upgrade Settings.
On the General tab, select Maintain existing client features when updating.
You can optionally add or remove features when upgrading.
Optionally, on the Notification tab, customize the user notification settings. You can customize the message that is displayed on the client computer during the upgrade. You can also allow the user to postpone the upgrade by an amount you specify.
For more information about schedule and notification settings, click Help.
In the Upgrade Clients Wizard Complete panel, click Next.
Article URL http://www.symantec.com/docs/HOWTO80780