Deploying clients by using Remote Push

Article:HOWTO80788  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL
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How To


Deploying clients by using Remote Push

Remote Push lets you control the client installation. Remote Push pushes the client software to the computers that you specify. Using Remote Push requires knowledge of how to search networks to locate computers by IP address or computer names. Once the package is pushed, the installation is performed automatically and does not rely on the computer user to start it.

Remote Push performs the following actions:

  • Selects an existing client installation package or creates a new installation package.

  • For new installation packages, configures package deployment settings.

  • Locates the computers on your network.

    Remote Push locates either specific computers for which you provide an IP number or range, or all computers that are visible by browsing the network.

  • Pushes the client software to the computers that you specify.

    The installation automatically begins on the computers once the package is successfully pushed.

The Mac client cannot be deployed using Remote Push.

You start the client deployment from the console.

To deploy clients by using Remote Push

  1. In the console, on the Home page, in the Common Tasks menu, click Install protection client to computers.

  2. In the Client Deployment Wizard, do one of the following tasks:

    • Click New Package Deployment to create a new installation package, and then click Next.

    • Click Existing Package Deployment to use a package that was previously created, and then click Browse to locate the package to deploy.

      The Client Deployment Wizard uploads the package and directs you to the Computer Selection panel (step 5).

    • Click Communication Update Package Deployment if you want to update client communication settings on the computers that already have the client installed.

      Use this option to convert an unmanaged client to a managed client.

    See Restoring client-server communications with Communication Update Package Deployment.

  3. For a new package, in the Select Group and Install Feature Sets panel, make selections from Install Packages, Group, Install Feature Sets, Install Settings, Content Options, and Preferred Mode. Click Next.

    To uninstall third-party security software on the client, you must configure custom Client Install Settings before you launch the Client Deployment Wizard. You can also use an existing client install package that is configured to enable this function. To see which third-party software the client package removes, see the following knowledge base article: About the Security Software Removal feature in Symantec Endpoint Protection 12.1.

    See Configuring client packages to uninstall existing third-party security software.

    See About the client installation settings.

  4. Click Remote Push, and then click Next.

  5. In the Computer Selection panel, locate the computers to receive the software using one of the following methods:

    • To browse the network for computers, click Browse Network.

    • To find computers by IP address or computer name, click Search Network, and then click Find Computers.

    You can set a timeout value to constrain the amount of time that the server applies to a search.

  6. Click > > to add the computers to the list, and authenticate with the domain or workgroup if the wizard prompts you.

    The remote push installation requires elevated privileges.

    If the client computer is part of an Active Directory domain, you should use a domain administrator account.

  7. Click Next, and then click Send to push the client software to the selected computers.

    Once the Deployment Summary panel indicates a successful deployment, the installation starts automatically on the client computers.

    The installation takes several minutes to complete.

  8. Click Next, and then click Finish.

  9. Confirm the status of the deployed clients on the Clients page.

    Client computers may not appear within the management console until after they are restarted. Depending on the client restart settings of the deployed client, you or the computer users may need to restart the client computers.

    See Restarting client computers.

    See Viewing the status of deployed client computers.

See Preparing Windows operating systems for remote deployment

See Which features should you install on the client?

See About client deployment methods

See Managing domains and administrator accounts.

See Preparing for client installation.

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