About purchasing licenses

Article:HOWTO80795  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL http://www.symantec.com/docs/HOWTO80795
Article Type
How To


Subject


About purchasing licenses

You need to purchase a license in the following situations:

  • Your trial license expired. Symantec Endpoint Protection comes with a trialware license that lets you install and evaluate the product in your environment.

  • Your current license is expired.

  • Your current license is over-deployed. Over-deployed means that you have deployed more instances of the client or Symantec Endpoint Protection Manager than your current license allows for.

  • You decide to keep the new version after the upgrade trial from Symantec Endpoint Protection 11.x expires. If you use Symantec Endpoint Protection 11.x, Symantec sends you an email with an upgrade offer that includes a free upgrade trial. If you decide to keep the new version beyond the upgrade trial period of 90 days, you need to purchase a paid license.

Depending upon how you purchase your license, you receive either a product license serial number or a Symantec License file. License files are either sent to you in email or downloaded from a secure Web site. The license file uses the file extension .slf. When you receive the license file by email, it is attached to the email as a .zip file. You must extract the .slf file from the .zip file.

Save the license file to a computer that can be accessed from the Symantec Endpoint Protection Manager console. Many users save the license on the computer that hosts the Symantec Endpoint Protection Manager. Many users also save a copy of the license to a different computer or removable storage media for safekeeping.

Warning:

To prevent corruption of the license file, do not open or alter the file contents in any way. You may however, copy and store the license as desired.

Table: Purchasing license tasks displays where to learn more about purchasing licenses.

Table: Purchasing license tasks

Task

Description

Determine your licensing requirements

See Product license requirements.

See About the licensing enforcement rules.

Find out where to buy product licenses

You can purchase a Symantec product license from the following sources:

Learn more about upgrading from the trialware license that comes with Symantec Endpoint Protection

See About the trialware license.

Get help with purchasing licenses or learn more about licenses

http://customercare.symantec.com/

See Licensing Symantec Endpoint Protection


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Article URL http://www.symantec.com/docs/HOWTO80795


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