About purchasing licenses

Article:HOWTO80795  |  Created: 2012-10-24  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO80795
Article Type
How To


Subject


About purchasing licenses

You need to purchase a license in the following situations:

  • Your trial license expired. Symantec Endpoint Protection comes with a trial license that lets you install and evaluate the product in your environment.

  • Your current license is expired.

  • Your current license is over-deployed. Over-deployed means that you have deployed more clients than your current license allows.

  • You decide to keep the new version after the upgrade trial from 11.0 expires. If you use 11.0, Symantec sends you an email with an upgrade offer that includes a free upgrade trial. If you decide to keep the new version beyond the upgrade trial period of 90 days, you need to purchase a paid license.

Depending upon how you purchase your license, you receive by email either a product license serial number or a Symantec License file. The license file uses the file extension .slf. When you receive the license file by email, it is attached to the email as a .zip file. You must extract the .slf file from the .zip file.

Save the license file to a computer that can be accessed from the Symantec Endpoint Protection Manager console. Many users save the license on the computer that hosts Symantec Endpoint Protection Manager. Many users also save a copy of the license to a different computer or removable storage media for safekeeping.

Warning:

To prevent corruption of the license file, do not open or alter the file contents in any way. However, you may copy and store the license as desired.

Table: Purchasing license tasks displays where to learn more about purchasing licenses.

Table: Purchasing license tasks

Task

Description

Determine your licensing requirements

See Product license requirements.

See About the licensing enforcement rules.

Find out where to buy product licenses

You can purchase a Symantec product license from the following sources:

Learn more about upgrading from the trial license that comes with Symantec Endpoint Protection

See About the trial license.

Get help with purchasing licenses or learn more about licenses

http://customercare.symantec.com/

See Licensing Symantec Endpoint Protection


Legacy ID



v16222271_v81626096


Article URL http://www.symantec.com/docs/HOWTO80795


Terms of use for this information are found in Legal Notices