Reinstalling or reconfiguring Symantec Endpoint Protection Manager

Article:HOWTO80828  |  Created: 2012-10-24  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO80828
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How To


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Reinstalling or reconfiguring Symantec Endpoint Protection Manager

If you need to reinstall or reconfigure the management server, you can import all your settings by using a disaster recovery file. You can reinstall the software on the same computer, in the same installation directory.

You can also use this procedure to install an additional site for replication.

Symantec Endpoint Protection Manager creates a recovery file during installation. The recovery file is selected by default during the reinstallation process.

See Preparing for disaster recovery.

To reinstall the management server

  1. Uninstall the existing management server.

  2. Install the server from the installation file.

    See Installing Symantec Endpoint Protection Manager.

  3. In the Welcome panel, make sure that the Use a recovery file to restore communication with previously deployed clients option is checked, and then click Next.

    By default, the recovery file is located in: Drive:\Program Files\Symantec\Symantec Endpoint Protection Manager\Server Private Key Backup.

  4. Follow the instructions in each panel. The default settings work for most cases. If the reinstalled server connects to an existing database, you change the database settings to those of the existing database.

You can also restore the database if necessary. However, if the Symantec Endpoint Protection Manager database resides on another computer or is otherwise not affected, you do not need to restore your database.

See Restoring the database.

To reconfigure the management server

  1. To reconfigure the management server, click Start > All Programs > Symantec Endpoint Protection Manager > Symantec Endpoint Protection Manager Tools > Management Server Configuration Wizard.

  2. To install the management server for replication, click Install an additional site.

    Note:

    If you leave Use a recovery file to restore communication with previously deployed clients checked, the installation proceeds. However, it ignores the default domain ID in the recovery file and uses the domain ID of the replication partner. After reconfiguration completes, existing clients may fail to connect due to the change in domain ID.

  3. Follow the instructions in each panel.


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Article URL http://www.symantec.com/docs/HOWTO80828


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