Configuring the LiveUpdate download schedule for client computers

Article:HOWTO81001  |  Created: 2012-10-24  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO81001
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How To


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Configuring the LiveUpdate download schedule for client computers

The LiveUpdate client schedule settings are defined in the LiveUpdate Settings policy.

To save bandwidth, Symantec Endpoint Protection clients can be configured to only run scheduled LiveUpdates from the Symantec LiveUpdate server if one of the following conditions is met:

  • Virus and spyware definitions on a client computer are more than two days old.

  • A client computer is disconnected from Symantec Endpoint Protection Manager for more than eight hours.

If you check both options, then a client computer's scheduled LiveUpdate from Symantec runs only if it meets both of the criteria.

To configure the schedule for LiveUpdate downloads to Windows client computers

  1. Click Policies and then click LiveUpdate.

  2. On the LiveUpdate Settings tab, right-click the policy that you want, and then click Edit.

  3. Under Windows Settings, click Schedule.

  4. Check Enable LiveUpdate Scheduling.

    This option is available for computers that can also get updates from other methods, such as Group Update Providers. You must enable the option so the computers can get content updates directly from a LiveUpdate server.

  5. Specify the frequency.

    If you select Daily, also set the time of day to run. If you select Weekly, also set the time of day to run and the day of the week to run.

  6. If you select any frequency other than Continuously, specify the Retry Window.

    The Retry Window is the number of hours or days that the client computer tries to run LiveUpdate if the scheduled LiveUpdate fails for some reason.

  7. Set the additional options, if desired.

  8. Click OK.

See Randomizing content downloads from a LiveUpdate server.

To configure the schedule for LiveUpdate downloads to Mac client computers

  1. Click Policies and then click LiveUpdate.

  2. On the LiveUpdate Settings Policy tab, right-click the policy that you want, and then click Edit.

  3. Under Mac Settings, click Schedule.

  4. Specify the frequency.

    If you select Daily, also set the time of day to run. If you select Weekly, also set the time of day to run and the day of the week to run.

  5. Click OK when finished.

To configure the schedule for LiveUpdate downloads to Linux client computers

  1. On the LiveUpdate Settings Policy tab, right-click the policy that you want, and then click Edit.

  2. Under Linux Settings, click Schedule.

  3. Check Enable LiveUpdate Scheduling.

  4. Specify the frequency.

    If you select Daily, also set the time of day to run. If you select Weekly, also set the time of day to run and the day of the week to run.

  5. If you select any frequency other than Continuously, specify the Retry Window.

    The Retry Window is the number of hours or days that the client computer tries to run LiveUpdate if the scheduled LiveUpdate fails for some reason.

    You can also randomize content downloads.

  6. Click OK.

See Managing content updates


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