Supported upgrade paths for Symantec Endpoint Protection

Article:HOWTO81070  |  Created: 2012-10-24  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO81070
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Supported upgrade paths for Symantec Endpoint Protection

The following Symantec Endpoint Protection Manager versions and Symantec Endpoint Protection Windows client versions can upgrade directly to 12.1.2:

  • From 11.0 to 12.1.2 (enterprise version)

  • 12.0.122.192 Small Business Edition

  • 12.0.1001.95 Small Business Edition - Release Update 1 (RU1)

  • 12.1.671.4971

  • 12.1.1000.157 - Release Update 1 (RU1)

  • 12.1.1101.401 - Release Update 1, Maintenance Patch 1 (RU1 MP1)

  • 12.1.2015.2015 - Release Update 2 (RU2)

  • 12.1.2100.2093 - Release Update 2, Maintenance Patch 1 (RU2 MP1)

  • 12.1.3001.165 - Release Update 3 (RU3)

  • 12.1.4013.4013 - Release Update 4 (RU4)

  • 12.1.4023.4080 - Release Update 4a (RU4a)

  • 12.1.4100.4126 - Release Update 4, Maintenance Patch 1 (RU4 MP1)

  • 12.1.4104.4130 - Release Update 4, Maintenance Patch 1a (RU4 MP1a)

  • 12.1.4112.4156 - Release Update 4, Maintenance Patch 1b (RU4 MP1b)

For details on upgrading from specific versions of Symantec Endpoint Protection Manager 11.0 to 12.1, see the following knowledge base article:

Supported upgrade paths to Symantec Endpoint Protection Manager 12.1 from Symantec Endpoint Protection Manager 11.x

Symantec Endpoint Protection Manager and Symantec Endpoint Protection Windows client versions do not support the following downgrade paths:

  • Symantec Endpoint Protection 11.0 to 12.1.2 Small Business Edition

  • Symantec Endpoint Protection 12.1.x (enterprise version) to Symantec Endpoint Protection Small Business Edition

You must uninstall all legacy Symantec products before you install Symantec Endpoint Protection 12.1.2. Legacy products include Symantec AntiVirus and Symantec Client Security.

The following Symantec Endpoint Protection client for Mac versions can upgrade directly to 12.1.2:

  • From 11.0 to 12.1.2

  • 12.1.671.4971

  • 12.1.1000.0157 - Release Update 1 (RU1)

  • 12.1.2015.2015 - Release Update 2 (RU2)

  • 12.1.4013.4013 - Release Update 4 (RU4)

    Note:

    The Symantec Endpoint Protection client for Mac did not update for Release Update 3 (RU3).

You must uninstall Norton products before you install Symantec Endpoint Protection. The installation of Symantec Endpoint Protection over a Norton product is not supported.

You can migrate Symantec AntiVirus for Linux 1.0.14 only directly to Symantec Endpoint Protection for Linux 12.1.2. You must uninstall all other versions of Symantec AntiVirus for Linux first. You cannot migrate a managed client to an unmanaged client, or downgrade Symantec Endpoint Protection to Symantec AntiVirus for Linux.


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Article URL http://www.symantec.com/docs/HOWTO81070


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