Configuring client packages to uninstall existing third-party security software

Article:HOWTO81113  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL http://www.symantec.com/docs/HOWTO81113
Article Type
How To


Subject


Configuring client packages to uninstall existing third-party security software

You can configure and deploy new installation packages to uninstall existing third-party security software before the installation of the Symantec Endpoint Protection client. Uninstalling third-party security software allows the Symantec Endpoint Protection client to run more efficiently.

You enable the security software removal feature by creating or modifying a custom Client Install Settings configuration. You then select this custom configuration during deployment.

To see which third-party software the client package removes, see the following knowledge base article: About the third-party security software removal feature in Symantec Endpoint Protection 12.1. Some programs may have special uninstallation routines. See the documentation for the third-party software.

Note:

You cannot remove third-party security software with Mac or Symantec Network Access Control client packages. You also cannot configure installation packages earlier than Symantec Endpoint Protection client version 12.1.1101 and legacy client versions 11.x to remove third-party security software.

Only the packages you create using the following procedure can remove third-party security software.

To configure client packages to uninstall existing third-party security software

  1. In the console, on the Admin page, click Install Packages, and then click Client Install Settings.

  2. Under Tasks, click Add Client Install Settings.

    Note:

    If you have previously created a custom Client Install Settings configuration, you can modify it under Tasks, and then click Edit Client Install Settings…. Modifying an existing custom configuration does not modify previously exported install packages.

  3. On the Basic Settings tab, check Automatically uninstall existing security software, and then click OK.

    You can modify other options for this configuration. Click Help for more information about these options. Click OK again to save the configuration.

  4. On the Home page, in the Common Tasks drop-down list, click Install protection client to computers.

  5. In the Client Deployment Wizard, click New Package Deployment, and then click Next.

    You can use Existing Package Deployment to deploy install packages previously created by Web link and email or Save Package, or exported through the Admin page. However, you must have exported these packages using a custom Client Install Settings configuration like the one described in steps 1 through 3.

  6. In Select Group and Install Feature Set, in the Install Settings drop-down list, click the custom Client Install Settings configuration that you created or modified in step 2. Click Next.

  7. Choose the deployment method that you want to use: Web link and email, Remote Push, or Save Package.

  8. Click Next to proceed with and complete your chosen deployment method.

See Deploying clients using a Web link and email.

See Deploying clients by using Remote Push.

See Deploying clients by using Save Package.

See Preparing for client installation.


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Article URL http://www.symantec.com/docs/HOWTO81113


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