Configuring client packages to uninstall existing third-party security software

Article:HOWTO81113  |  Created: 2012-10-24  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO81113
Article Type
How To


Subject


Configuring client packages to uninstall existing third-party security software

You can configure and deploy new installation packages to uninstall existing third-party security software before the installation of the Symantec Endpoint Protection client. Uninstalling third-party security software allows the Symantec Endpoint Protection client to run more efficiently.

You enable the security software removal feature by creating or modifying a custom client installation settings configuration. You then select this custom configuration during deployment.

To see which third-party software the client package removes, see: Third-party security software removal support in Symantec Endpoint Protection. Some programs may have special uninstallation routines. See the documentation for the third-party software.

Note:

You cannot remove third-party security software with Mac, Linux, or Symantec Network Access Control client packages. You also cannot configure installation packages for versions earlier than Symantec Endpoint Protection 12.1.1101 for Windows to remove third-party security software. You must uninstall third-party security software before you deploy the Symantec Endpoint Protection client package.

You cannot remove third-party security software with Mac or Linux client packages. You also cannot configure installation packages for versions earlier than Symantec Endpoint Protection 12.1.1101 for Windows to remove third-party security software. You must uninstall third-party security software before you deploy the Symantec Endpoint Protection client package.

Only the packages you create using the following procedure can remove third-party security software.

To configure client packages to uninstall existing third-party security software

  1. In the console, on the Admin page, click Install Packages, and then click Client Install Settings.

  2. Under Tasks, click Add Client Install Settings.

    Note:

    If you have previously created a custom client installation settings configuration, you can modify it under Tasks, and then click Edit Client Install Settings. Modifying an existing custom configuration does not modify previously exported install packages.

  3. On the Basic Settings tab, check Automatically uninstall existing security software, and then click OK.

    You can modify other options for this configuration. Click Help for more information about these options. Click OK again to save the configuration.

To deploy client packages to uninstall existing third-party security software

  1. On the Home page, in the Common Tasks drop-down list, click Install protection client to computers.

  2. In the Client Deployment Wizard, click New Package Deployment, and then click Next.

    You can use Existing Package Deployment to deploy install packages you previously created. However, you must have exported these packages using a custom client installation settings configuration like the one described in the previous procedure.

  3. In Select Group and Install Feature Set, select a Windows install package. In the Install Settings drop-down list, select the custom client installation settings configuration that you created or modified in the previous procedure. Click Next.

  4. Click the deployment method that you want to use, and then click Next to proceed with and complete your chosen deployment method.

See About client installation methods.

See About the Windows client installation settings.

See Preparing for client installation.


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