Upgrading to a new release

Article:HOWTO81258  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO81258
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How To


Subject


Upgrading to a new release

You can upgrade to the newest release of the product to take advantage of new features. To install a new version of the software, you must perform certain tasks to ensure a successful upgrade. You should also check the known issues that appear in the release notes for any late-breaking information relating to upgrades.

Before you upgrade, review the following information:

This section is specific to upgrading the software in environments where a compatible version of the product is already installed.

Table: Process for upgrading to the Small Business Edition displays the steps you need to perform to upgrade to the latest version of Symantec Endpoint Protection Small Business Edition.

Table: Process for upgrading to the Small Business Edition

Step

Action

Description

Step 1

Back up the database

Back up the database that Symantec Endpoint Protection Manager uses to ensure the integrity of your client information.

See Backing up the database and logs.

Step 2

Stop the Symantec Endpoint Protection Manager service

You must stop the management server service before you install a newer version.

See Stopping and starting the management server service.

Step 3

Upgrade the Symantec Endpoint Protection Manager software

Install the new version of Symantec Endpoint Protection Manager in your network. The existing version is detected automatically, and all settings are saved during the upgrade.

See Upgrading a management server.

Step 4

Upgrade Symantec client software

Upgrade your client software to the latest version.

See About upgrading client software.

By default, the upgraded Symantec Endpoint Protection Manager automatically upgrades the managed Windows clients. To disable this feature, right-click your Group, select Properties, and then check Disable Automatic Client Package Updates.

Note:

This feature was added in Symantec Endpoint Protection Small Business Edition 12.0.1001.95 (12.0 RU1), and is retained for Symantec Endpoint Protection Small Business Edition 12.1.x. This feature was not available in Symantec Endpoint Protection Small Business Edition 12.0.122.192.


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