Viewing the protection status of clients and client computers

Article:HOWTO81262  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL
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How To


Viewing the protection status of clients and client computers

You can view information about the real-time operational and protection status of the clients and the computers in your network.

You can view:

  • A list of managed client computers that do not have the client installed.

    You can view the computer name, the domain name, and the name of the user who is logged on.

  • Which protections are enabled and disabled.

  • Which client computers have the latest policies and definitions.

  • The group's policy serial number and the client's version number.

  • The information about the client computer's network components, such as the MAC address of the network card that the computer uses.

  • The system information about the client computer, such as the amount of available disk space and the operating system version number.

After you know the status of a particular client, you can resolve any security issues on the client computers. You can resolve many issues by running commands on groups. For example, you can update content, or enable Auto-Protect.


If you manage legacy clients, some newer protection technologies may be listed as not reporting. This behavior is expected. It does not mean that you need to take action on these clients.

See How to determine whether the client is connected in the console.

See Running commands on the client computer from the console.

To view the protection status of client computers

  1. In the console, click Computers.

  2. On the Computers page, select the group in which the client belongs.

  3. On the Computers tab, in the list of clients, look for the client name.

  4. In the row with the client name, the Health State column shows the client connection status.

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Terms of use for this information are found in Legal Notices