How notifications work

Article:HOWTO81268  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL
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How notifications work

Notifications alert administrators and users about potential security problems. For example, a notification can alert administrators about an expired license or a virus infection.

Events trigger a notification. A new security risk, a hardware change to a client computer, or a trial license expiration can trigger a notification. Actions can then be taken by the system once a notification is triggered. An action might record the notification in a log, or run a batch file or an executable file, or send an email.


Email notifications require that communications between the Symantec Endpoint Protection Manager and the email server are properly configured.

You can set a damper period for notifications. The damper period specifies the time that must pass before the notification condition is checked for new data. When a notification condition has a damper period, the notification is only issued on the first occurrence of the trigger condition within that period. For example, suppose a large-scale virus attack occurs, and that there is a notification condition configured to send an email whenever viruses infect five computers on the network. If you set a one hour damper period for that notification condition, the server sends only one notification email each hour during the attack.

See Managing notifications

See Establishing communication between the management server and email servers

See What are the types of notifications and when are they sent?

See Setting up administrator notifications

See Viewing and acknowledging notifications

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Terms of use for this information are found in Legal Notices