Installing clients with Save Package

Article:HOWTO81283  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL
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Installing clients with Save Package

Save Package creates the installation packages that you can install manually or with Windows Group Policy Object.

Save Package comprises the following tasks:

  • You make your configuration selections and then create the client installation packages.

  • You save the installation package to a folder on the computer that runs Symantec Endpoint Protection Manager.

    For Windows, the installation package can be for 32- or 64-bit operating systems. The installation package comprises one setup.exe file or a collection of files that includes a setup.exe file. Computer users often find one setup.exe file easier to use.

Either you or the end user can install the installation package on the client computer.

To install clients with Save Package

  1. In the console, on the Home page, in the Common Tasks menu, click Install protection client to computers.

  2. In the Client Deployment Wizard, do one of the following tasks:

    • Click New Package Deployment, and then click Next. Save Package only installs a new installation package.

    • Click Communication Update Package Deployment if you want to update Windows or Mac client communication settings on the computers that already have the Symantec Endpoint Protection Small Business Edition client installed. Follow the on-screen instructions, and then go to step 4.

  3. Make selections from the available options, which vary depending on the installation package type, and then click Next.

    To see which third-party software the Windows client package removes, see About the third-party security software removal feature in Symantec Endpoint Protection 12.1.

    See Configuring client packages to uninstall existing third-party security software.

  4. Click Save Package, and then click Next.

  5. Click Browse and specify the folder to receive the package.

    For Communication Update Package Deployment, or for the Mac package, go to step 6.

    For new Windows packages, check Single .exe file (default) or Separate files (required for .MSI).

    To create a package for computers running on legacy operating systems, check Create a package for clients with systems that are not supported by 12.x packages.


    If you install clients with Windows Group Policy Object, check Separate files (required for .MSI).

  6. Click Next.

  7. Review the settings summary, click Next, and then click Finish.

  8. Provide the exported package to the computer users.

    For example, you can save the package to a secure shared network location, or email the package to the computer users. You can also use Windows Group Policy Object to install the package.

  9. Confirm that the user downloads and installs the client software, and confirm the installation status of the clients.

    For new client installations, the client computers may not appear within the management console until after they restart. You or the computer users may need to restart the client computers. Mac clients prompt a restart when installation completes.

    See Restarting the client computers from Symantec Endpoint Protection Manager.

    See Viewing the status of deployed client computers.

See Which features should you install on the client?

See About client installation methods

See Preparing for client installation.

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