Managing notifications

Article:HOWTO81297  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO81297
Article Type
How To



Managing notifications

Notifications alert administrators and computer users about potential security problems.

Some notification types contain default values when you configure them. These guidelines provide reasonable starting points depending on the size of your environment, but they may need to be adjusted. Trial and error may be required to find the right balance between too many and too few notifications for your environment. Set the threshold to an initial limit, then wait for a few days. After a few days, you can adjust the notifications settings.

For virus, security risk, and firewall event detection, suppose that you have fewer than 100 computers in a network. A reasonable starting point in this network is to configure a notification when two risk events are detected within one minute. If you have 100 to 1000 computers, detecting five risk events within one minute may be a more useful starting point.

You manage notifications on the Monitors page. You can use the Home page to determine the number of unacknowledged notifications that need your attention.

Table: Notification management lists the tasks you can perform to manage notifications.

Table: Notification management

Task

Description

Learn about notifications

Learn how notifications work.

See How notifications work.

Confirm that the email server is configured to enable email notifications

Notifications sent by email require that the Symantec Endpoint Protection Manager and the email server are properly configured.

See Establishing communication between the management server and email servers.

Review preconfigured notifications

Review the preconfigured notifications provided by Symantec Endpoint Protection Small Business Edition.

See What are the types of notifications and when are they sent?.

View unacknowledged notifications

View and respond to unacknowledged notifications.

See Viewing and acknowledging notifications.

Configure new notifications

Optionally create notifications to remind you and other administrators about important issues.

See Setting up administrator notifications.

Create notification filters

Optionally create filters to expand or limit your view of all of the notifications that have been triggered.

See Saving and deleting administrative notification filters.


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