Preparing for disaster recovery

Article:HOWTO81320  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL
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Preparing for disaster recovery

In case of hardware failure or database corruption, you should back up the information that is collected after you install Symantec Endpoint Protection Manager. You then copy these files to another computer.

Table: High-level steps to prepare for disaster recovery




Step 1

Back up the database

Back up the database regularly, preferably weekly.

By default, the database backup folder is saved to the following location:

Drive: \\Program Files\Symantec\Symantec Endpoint Protection Manager\data\backup.

The backup file is called

See Backing up the database and logs.

Step 2

Back up the disaster recovery file

The recovery file includes the encryption password, keystore files domain ID, certificate files, license files, and port numbers. By default, the file is located in the following directory:

Drive:\\Program Files\Symantec\ Symantec Endpoint Protection Manager\Server Private Key Backup\

Step 3

Save the IP address and host name of the management server to a text file (optional)

If you have a catastrophic hardware failure, you must reinstall the management server using the IP address and host name of the original management server.

Add the IP address and host name to a text file, such as: Backup.txt.

Step 4

Copy the files you backed up in the previous steps to another computer

Copy the backed up files to a computer in a secure location.

See Performing disaster recovery.

See Backing up your license files.

See the knowledge base article Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager.

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