Backing up the database and logs

Article:HOWTO81321  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL
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Backing up the database and logs

Symantec recommends that you back up the database at least weekly. You should store the backup file on another computer.

By default, the backup file is saved in the following folder: Drive:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\backup.

The backups are placed in a .zip file. By default, the backup database file is named, the date on which the backup occurs.


Avoid saving the backup file in the product installation directory. Otherwise, the backup file is removed when the product is uninstalled.

Log data is not backed up unless you configure Symantec Endpoint Protection Manager to back it up. If you do not back up the logs, then only your log configuration options are saved during a backup. You can use the backup to restore your database, but the logs in the database are empty of data when they are restored.

The database backup might take several minutes to complete. You can check the System log as well as the backup folder for the status during and after the backup.

See Preparing for disaster recovery.

To back up the database and logs

  1. On the computer that runs Symantec Endpoint Protection Manager, on the Start menu, click All Programs > Symantec Endpoint Protection Manager > ​Symantec Endpoint Protection Manager Tools > Database Back Up and Restore.

  2. In the Database Back Up and Restore dialog box, click Back Up.

  3. In the Back Up Database dialog box, optionally check Backup logs, and then click Yes.

  4. Click OK.

  5. When the database backup completes, click Exit.

  6. Copy the backup database file to another computer.

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