Restarting the client computers from Symantec Endpoint Protection Manager

Article:HOWTO81325  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL http://www.symantec.com/docs/HOWTO81325
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How To


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Restarting the client computers from Symantec Endpoint Protection Manager

You need to restart the client computers after you install the client software. By default, the Windows client computers restart automatically after installation, though you can delay it until a pre-scheduled time overnight.

Mac client computers prompt for a restart after installation. If you push the client package and no one is logged on to the Mac computer, a hard restart occurs automatically when the installation completes. You cannot customize this setting.

You can also restart the client computers at any time by running a restart command from the management server. You have the option to schedule the Windows client computers to restart during a time that is convenient for users. You can force an immediate restart, or give the users an option to delay. When you send a restart command to a Mac client computer, it always performs a hard restart.

To restart a selected client computer

  1. In the console, click Computers.

  2. On the Computers page, on the Computers tab, select a group.

  3. On the Computers tab, select a computer, right-click Run Command on Computers, and then click Restart Client Computers.

  4. Click Yes, specify the restart options that you require, and then click OK.

    Some restart options apply only to Windows clients. For details, see the context-sensitive Help.

To restart the client computers in a selected group

  1. In the console, click Computers.

  2. On the Computers page, on the Computers tab, select a group, right-click Run a command on the group, and then click Restart Client Computers.

  3. Click Yes, specify the restart options that you require, and then click OK.

    Some restart options apply only to Windows clients. For details, see the context-sensitive Help.

See About commands that you can run on client computers.

See Running commands on the client computer from the console.

See Preparing for client installation.


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