How client computers receive content updates
|Article:HOWTO81355|||||Created: 2012-10-25|||||Updated: 2014-09-21|||||Article URL http://www.symantec.com/docs/HOWTO81355|
Your client computers automatically download virus definitions and other security content updates from Symantec Endpoint Protection Manager. You can also allow them to use LiveUpdate over the Internet to download security definitions and other product updates directly from a Symantec LiveUpdate server when they do not have access to the Symantec Endpoint Protection Manager server. Enabling a computer to use LiveUpdate over the Internet is especially useful if you have users who travel with portable computers. If the computers connect intermittently or not at all to your network, have them update directly from a Symantec LiveUpdate server over the Internet. The client computers continue to get content directly from Symantec Endpoint Protection Manager when on the company network. That method is the most efficient method of delivery and conserves company network bandwidth.
Mac client computers get updates from an external LiveUpdate server. Mac computers can also get updates from the management server if you configure the Symantec Endpoint Protection Manager Apache web server to allow Mac clients to download LiveUpdate content.
The Symantec Endpoint Protection Manager LiveUpdate schedule settings are defined in the Admin page. The LiveUpdate client computer schedule settings are defined in the LiveUpdate policy.on the
Table: Content distribution methods and when to use them
A client computer receives the content updates from LiveUpdate in the following situations:
LiveUpdate scheduling is enabled for the client computer.
The client computer's virus definitions are old and the client computer is unable to communicate with Symantec Endpoint Protection Manager.
The client computer has repeatedly failed to communicate with Symantec Endpoint Protection Manager.
A portable computer might be unable to communicate with the server because it is disconnected from the network. The computer does not receive the content updates from LiveUpdate when the virus definitions are current and the computer can communicate with Symantec Endpoint Protection Manager.
The downloading of definitions does not require a computer restart. Downloading product updates might require a computer restart.
Article URL http://www.symantec.com/docs/HOWTO81355