Restoring client-server communications with Communication Update Package Deployment

Article:HOWTO81455  |  Created: 2012-10-25  |  Updated: 2014-09-21  |  Article URL
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Restoring client-server communications with Communication Update Package Deployment

If the client-server communications breaks, you can quickly restore communications by replacing the Sylink.xml file on the client computer. You can replace the sylink.xml file by redeploying a client installation package. Use this method for a large number of computers, for the computers that you cannot physically access easily, or the computers that require administrative access.

See Why do I need to replace the client-server communications file on the client computer?.

To restore client-server communication settings with Communication Update Package Deployment

  1. On the Home page, in the Common Tasks drop-down list, click Install protection client to computers.

  2. In the Client Deployment Wizard, click Communication Update Package Deployment, and then click Next.

  3. Select the group of computers on which you want to deploy the client installation package, and then click Next.

  4. Choose one of the following deployment methods, and then click Next:

  5. Confirm that the computer users installed the custom installation package.

    You or the computer users must restart the client computers.

    See Viewing the status of deployed client computers.

    See Restarting the client computers from Symantec Endpoint Protection Manager.

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