Setting permissions for a form

Article:HOWTO81927  |  Created: 2012-11-05  |  Updated: 2013-04-18  |  Article URL
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Setting permissions for a form

A form is the screen or page that the users and workers interact with during a process. The ServiceDesk forms appear in the Service Catalog. You can determine who can access a process by setting permissions on the form that provides access to that process.

See About customizing forms.

To set permissions for a form

  1. In the Process Manager portal, click Admin > Service Catalog Settings.

  2. Under Browse Category, select the form's category.

  3. In the right pane, at the far right of the form's title bar, click the Actions symbol (orange lightning), and then click Edit Form.

  4. On the Edit Form page, click the Permissions tab and add or edit permissions as needed.

    See Setting permissions.

  5. Click Save.

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