Approving a change (change manager)

Article:HOWTO81937  |  Created: 2012-11-05  |  Updated: 2013-04-18  |  Article URL http://www.symantec.com/docs/HOWTO81937
Article Type
How To


Subject


Approving a change (change manager)

The change manager can approve or deny a change plan after the CAB votes to approve or deny the change plan. The change manager can approve or deny a change plan before all the CAB members have voted. The change manager can approve or deny a change plan, after a vote is canceled.

Approving a change is part of the Change Management process.

To approve a change

  1. In the Process Manager portal, click My Task List.

  2. On the My Task List page, under Task Viewer, expand SD.ChangeManagement.

  3. In the list of task, find and open the change request ticket that has the status CAB Review and Approval.

  4. On the change request's Process View page, under Tasks and Actions, click Approve Change Plan.

  5. In the CAB Approval dialog box, review the voting record.

  6. Confirm the start and the end dates, review the change schedule, and confirm the implementer.

  7. (Optional) Search for and select a different implementer.

  8. (Optional) Select a different start date.

  9. (Optional) Select a different end date.

  10. (Optional) Edit the change schedule.

  11. In the CAB Approval dialog box, next to CAB Decisions select Reject or Approve.

  12. Click Submit.

  13. Close the change request's Process View page.

See About the Change Management process

See Voting on a change (CAB)

See Initiating a vote on a change


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Article URL http://www.symantec.com/docs/HOWTO81937


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