Run System Diagnostic page

Article:HOWTO82209  |  Created: 2012-11-05  |  Updated: 2013-04-18  |  Article URL http://www.symantec.com/docs/HOWTO82209
Article Type
How To


Subject


Run System Diagnostic page

The Run System Diagnostic page displays the results from a system diagnostic. This page lets you verify what components are installed and what components remain to be installed for ServiceDesk installation. The Run System Diagnostic page is one of the pages in the ServiceDesk Installation and Configuration Wizard.

See Installing the Workflow Platform and the ServiceDesk modules.

See Running a system diagnostic.

A symbol precedes each component as follows:

Table: Symbols on the Run System Diagnostic page

Symbol

Status

Installed Checkmark

The system diagnostic has verified that this component is installed in your environment.

Not installed

This component is not installed in your environment.

Not  Tested Caution Sign

The system diagnostic did not test your environment for this component.

Information Sign

This component is installed and installation can continue, but there are some recommendations to consider.

The Run System Diagnostic page contains the following options:

Table: Options on the Run System Diagnostic page

Options

Description

Hide

Lets you hide the information to the left of the Hide symbol (red X).

Information Sign

Lets you view the description of the recommendations about the installation of the component.

Refresh

Lets you rerun the system diagnostic. Also, lets you refresh the page and unhide any information that you chose to hide.

Cancel

Lets you cancel the Run System Diagnostic page and return to the ServiceDesk Installation and Configuration page and continue with the installation process when you are ready.

Next

If this option is active, it lets you continue with the installation process. Lets you advance to the next page of the ServiceDesk Installation and Configuration Wizard.

Finish

Lets you return to the ServiceDesk Installation and Configuration page and continue with the installation process when you are ready.


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Article URL http://www.symantec.com/docs/HOWTO82209


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