Requesting access to an Active Directory network share

Article:HOWTO82254  |  Created: 2012-11-05  |  Updated: 2013-04-18  |  Article URL http://www.symantec.com/docs/HOWTO82254
Article Type
How To


Subject


Requesting access to an Active Directory network share

Request Access to Network Share lets you create a request for permissions to a shared folder that is on an Active Directory domain. Request Access to Network Share is an Active Directory self-service catalog item.

See About the Active Directory Self Service Catalog.

To request access to an Active Directory network share

  1. In the Process Manager portal, click Submit Request.

  2. On the Submit Request page, under Service Catalog, click IT Services.

  3. Click Request Access to Network Share.

  4. In the Specify AD Server dialog box, in the drop-down list, select the Active Directory server to which you want to connect.

  5. In the Request Form dialog box, under Recipient Information, select one of the following options:

    Request for

    Myself

    The Requester and the Recipient fields are pre-populated with the same name.

    Request for

    Someone Else

    Do the following:

    • Click Search for User.

    • In the Select User dialog box, search for and select the user.

    The Recipient field is populated with the selected user's name.

  6. In the Request Details section, provide the following information:

    Name of Shared Folder

    In the drop-down list, select the shared folder to which you want access.

    Type of Permissions

    In the drop-down list, select the type of permissions that you want for the folder

    Needed by Date

    In the drop-down list, select the date by which you need access to the shared folder

    Reason for Request

    Type the reason that you need access to the shared folder.

  7. When you are finished, click Continue.

  8. In the Review Request dialog box, verify the request details.

  9. When you are finished, click Submit.

  10. In the Thank You dialog box, note the request ID.

  11. Click Close.

See Requesting an Active Directory password reset


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Article URL http://www.symantec.com/docs/HOWTO82254


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