Deleting Process Type Actions
| Article:HOWTO82267 | | | Created: 2012-11-05 | | | Updated: 2013-04-19 | | | Article URL http://www.symantec.com/docs/HOWTO82267 |
Process Type Actions let you quickly do external processes directly from the incident and the change request tickets' Process View pages. ServiceDesk provides a set of default Process Type Actions.
See About Process Type Actions on the Process View pages.
You can delete obsolete or unused Process Type Actions from the Incident Management and Change Management Process View pages.
To delete a Process Type Action
In the Process Manager portal, on the Admin tab, click Data > Process Type Actions.
On the Process Type Action page, delete an action on one of the following:
In the confirmation dialog box, click OK.
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Article URL http://www.symantec.com/docs/HOWTO82267
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