Deleting email templates for Change Management

Article:HOWTO82268  |  Created: 2012-11-05  |  Updated: 2013-04-18  |  Article URL http://www.symantec.com/docs/HOWTO82268
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How To


Subject


Deleting email templates for Change Management

You can delete email templates if necessary. If you need to delete an email template before creating a rule that delivers it, you can delete it without taking any other actions. To delete an email template after you create a rule that delivers it, you need to edit the rule and select a different email template. You can also delete the rule and then delete the email template.

To delete an email template

  1. In the Process Manager portal, click Admin > Process Automation.

  2. On the Available Services page, expand Incident Management and then click Service Dashboard.

  3. On the Automation Rules page, in the Actions: CHANGE-MGMT section, click Manage Email Templates.

  4. On the Notification Templates page, in the Email Templates section locate the email template that you want to delete.

  5. To the right of the email template, click the Action symbol (orange lightning) and then click Delete Email Template

  6. In the Message from webpage dialog box, click OK.

See Creating email templates for Change Management

See Editing email templates for Change Management


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Article URL http://www.symantec.com/docs/HOWTO82268


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