Editing a change template

Article:HOWTO82271  |  Created: 2012-11-05  |  Updated: 2013-04-18  |  Article URL http://www.symantec.com/docs/HOWTO82271
Article Type
How To


Editing a change template

You can edit your change templates. For example, you may need to add additional steps to the testing plan section or increase the cost of implementing the change.

To edit a change template

  1. To open the Manage Change Plan Templates dialog box use one of the following options:

    Option 1:

    • In the Process Manager portal, click Submit Request.

    • On the Submit Request page, under Service Catalog, click Administrative Services.

    • On the right side of the page, click Manage Change Templates.

    Option 2:

    • In the Process Manager portal, click My Task List.

    • Under Task Viewer, under Project Name, expand SD.ChangeManagement.

    • In the list of tasks, find and open the change request ticket.

    • On the change request ticket's Process View page under Process Actions, click Manage Templates.

  2. On the Manage Change Plan Templates page to the right of the template that you want to edit, click Edit.

  3. (Optional) In the Template Name field, edit the name of the template.

  4. (Optional) Edit the following information:

    • Template Description

    • Risk Assessment Score

    • Cost of Implementing

    • Cost of Not Implementing

    • Implementation Plan

    • Testing Plan

    • Backout Plan

  5. Click Save Template.

See Creating a new change template

See Deleting a change template

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