About renewing the Mail Security license

Article:HOWTO82465  |  Created: 2012-11-30  |  Updated: 2014-06-25  |  Article URL http://www.symantec.com/docs/HOWTO82465
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About renewing the Mail Security license

Content updates and spam definition updates are not applied when a server has an expired license or when the license is missing or invalid. A missing or an invalid license can leave your server vulnerable to attacks. Renew your maintenance agreement to receive content updates when your license expires.

The process for license renewal is specific to how you purchased your software. The license renewal process is as follows:

If you purchased Mail Security through the Symantec Value or Elite Enterprise Licensing programs

Contact your administrator, reseller, or Symantec account manager to determine whether your maintenance agreement has been renewed and if new licenses are available.

After your maintenance agreement is renewed, you receive the new serial numbers that you can register to obtain your new license files.

If you purchased Mail Security Small Business Edition

To find more information about license renewal on the Internet, go to the following URL:


See Obtaining a license file

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