Configuring the initial setup of the report consolidation feature

Article:HOWTO82508  |  Created: 2012-11-30  |  Updated: 2014-04-08  |  Article URL http://www.symantec.com/docs/HOWTO82508
Article Type
How To


Subject


Configuring the initial setup of the report consolidation feature

Mail Security supports generating a consolidated Summary report for all of the servers in a server group. Mail Security stores report information on each server in the location that you specify. When you generate a consolidated report, Mail Security pulls the report information for each of the servers to create the consolidated report.

To use the report consolation feature, perform the following initial setup tasks:

Specify the shared location to store reports

Mail Security lets you specify where you want each server to store the reports for consolidation. The location must be the same for each server in the group.

You must ensure that the full directory path exists on each server. For example, if you specify a directory path of \Program Files\Symantec\7.5\My Reports, ensure that each server contains this full directory path. You must also ensure that the path location has permission to allow read and write access.

Grant access for the Symantec Mail Security Utility service to access the shared storage location

The Symantec Mail Security Utility service must be able to access the shared storage location. Configure the service to run in an account that is a member of the local system administrators and domain users groups and has access to the shared storage location

To specify the shared location to store reports

  1. Select the server or server group that you want to modify.

    See Modifying or viewing server or server group settings

  2. In the console on the primary navigation bar, click Reports.

  3. In the sidebar under Views, click Report Settings.

  4. Under Report Consolidation, type the name of a valid UNC path. For example:

    \\<serverip>\<location>

    The path must be less than 256 characters. The following characters are not supported in the path name:

    ~'!@#%^&*( )+=|?;:"[]{}

  5. On the toolbar, click Deploy changes to apply your changes.

    See Deploying settings and changes to a server or group

To grant access for the Symantec Mail Security Utility service to access the shared storage location

  1. In the Services MMC snap-in, select the Symantec Mail Security Utility service.

  2. Right-click and select Properties.

  3. Click on the Log On tab.

  4. Under Log on as, select This account.

  5. Type the user name and password (and confirm the password) of a valid account that is configured to be a member of the local system administrators and domain users groups and has access to the shared storage location.

  6. Click OK.

  7. Right-click and select Restart to restart the Symantec Mail Security Utility service.


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Article URL http://www.symantec.com/docs/HOWTO82508


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