Installing the Mail Security console

Article:HOWTO82967  |  Created: 2012-12-04  |  Updated: 2014-06-25  |  Article URL
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How To


Installing the Mail Security console

The Mail Security console is a Windows application. The console lets you manage local and remote installations of Mail Security from a single computer. You can install and use the console on a computer on which Mail Security is not installed. This way you can manage Mail Security from a convenient location.

Ensure that you meet the system requirements before you install the console.

See Console system requirements

A Mail Security icon is placed on the computer desktop when installation is complete.


To ensure secured communication between the Mail Security console and server, it is recommended that you enable SSL.

To install the Mail Security console

  1. Insert the Mail Security product CD in the CD-ROM drive.

    The installation program launches automatically. If it does not, run cdstart.exe from the Mail Security product CD.

  2. Click Install Multiserver Console.

    If the installation program detects that you have Windows XP or that no version of Exchange server is installed, the installation program defaults to console-only installation.

  3. Click Next until you reach the License Agreement panel.

  4. In the License Agreement panel, check I accept the Terms in the license agreement, and then click Next.

  5. In the Destination Folder panel, do one of the following:

    • To install the product in the default location, click Next.

      The default destination directory is as follows:

      C:\Program Files (x86)\Symantec\

    • To install the product in a different location, click Change, select the location of the installation folder, click OK, and then click Next.

      Mail Security does not support the directory names that contain multi-byte characters. If you intend to use the Symantec Premium AntiSpam service, you cannot install the product to a directory whose name contains high ASCII characters.

  6. Click Next until you reach the Notification Email Address panel.

  7. In the Notification Email Address panel, do one of the following to specify the email address from which email notifications are sent and to which notifications to the administrator are sent:

    • Click Next to accept the default value.

      The default value is: Administrator

    • Modify the originator email address, and then click Next.

      The Edge Transport server does not have access to Active Directory, so abbreviated email addresses cannot be resolved. If you want to install Mail Security on the Edge Transport server role, type a fully qualified email address (for example,

    You can modify the address after installation is complete.

    See Configuring notification settings for scan violations

  8. In the Setup Summary panel, review the information, and then click Next.

    If you need to make any modifications, click Back to return to the appropriate panel.

  9. Click Finish.

    Show the readme file is checked by default. The Readme file contains the information that is not available in the product documentation.

  10. In the User Credential Refresh Required panel, click OK.

  11. Log off and log on again.

See Post-installation tasks

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