Setting up Exchange ActiveSync

Article:HOWTO83185  |  Created: 2012-12-04  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/HOWTO83185
Article Type
How To


Subject


Setting up Exchange ActiveSync

You can set up Exchange ActiveSync to work with Mobile Management.

Table: Setting up Exchange ActiveSync

Step

Action

Description

Step 1

Set up an Exchange Administrator account.

Microsoft requires an Exchange Administrator account to secure communications and access Exchange ActiveSync. For more information and to sign up for an account, visit the following URL:

http://technet.microsoft.com/ en-us/exchange/default.aspx

Step 2

Enable Exchange ActiveSync functionality.

The Exchange ActiveSync functionality is not set up by default. You need to enable the Exchange ActiveSync functionality in the Symantec Management Console.

See Enabling the Exchange ActiveSync functionality.

Step 3

Configure SymantecEASService NT Service.

For Mobile Management to communicate with Exchange ActiveSync, you need to configure the SymantecEASService NT.

See Configuring the SymantecEASService NT.

Step 4

Set access rights for the Exchange Administrator account.

See Microsoft Exchange ActiveSync documentation at the following URL:

http://technet.microsoft.com/ en-us/library/bb124558.aspx

Step 5

Secure the IIS Application Pool.

See Microsoft Exchange ActiveSync documentation at the following URL:

http://technet.microsoft.com/ en-us/library/bb124558.aspx

Step 6

Set up the Exchange Administrator account as a member of the correct groups.

Set up the Exchange Administrator account as a member of the local IIS_WPG group in Windows Server 2003 (IIS6) or as a member of the IIS_IUSRS group in Windows Server 2008 (IIS7).

See Microsoft Exchange ActiveSync documentation at the following URL:

http://technet.microsoft.com/ en-us/library/bb124558.aspx

Step 7

Set up the Exchange Administrator account read and write access rights.

See Microsoft Exchange ActiveSync documentation at the following URL:

http://technet.microsoft.com/ en-us/library/bb124558.aspx

Step 8

(Optional) Give the Exchange ActiveSync Inventory and Service Policy Web Service domain admin privileges.

If you use Exchange ActiveSync 2010 the Exchange ActiveSync Inventory and Service Policy Web Service must have domain admin privileges.

Step 9

Restart the Application Pool.

See Microsoft Exchange ActiveSync documentation at the following URL:

http://technet.microsoft.com/ en-us/library/bb124558.aspx

Step 10

Select the Exchange ActiveSync server.

In the Symantec Management Console, select the server on which you want Exchange ActiveSync to be installed.

See Selecting the Exchange ActiveSync server.

Step 11

Restart the Mobile Management Service Agent.

Restart the Mobile Management Service Agent to refresh the settings.

See Restarting the Mobile Management Service Agent.

Step 12

(Optional) Verify that the SymantecEASService configuration is correct.

After the Exchange ActiveSync setup is complete, you should verify that the SymantecEASService configuration and the EAS folders' security permissions are correct.

See Verifying the SymantecEASService configuration.

See About using Exchange ActiveSync with Mobile Management.

Keywords: EAS, exchange, activesync, configuration, setting up


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