Customizing an existing Symantec System Recovery Disk

Article:HOWTO83522  |  Created: 2013-02-08  |  Updated: 2014-11-03  |  Article URL http://www.symantec.com/docs/HOWTO83522
Article Type
How To



Customizing an existing Symantec System Recovery Disk

Symantec recommends that you customize a Symantec System Recovery Disk, even if driver validation succeeds, and your Symantec System Recovery Disk appears to work. You can customize a Symantec System Recovery Disk, which is available on a DVD or a USB device. A custom Symantec System Recovery Disk contains your computer's current network and storage device drivers. It helps to ensure that in an emergency you can get to the recovery points that are required to restore your computer.

You can customize a Symantec System Recovery Disk created using Windows Assessment and Deployment Kit (ADK) 8.0 on the Windows 2003, Windows Vista, and Windows 2008 operating systems.

A customized Symantec System Recovery Disk can also be used as a source for creating another custom Symantec System Recovery Disk.

Note:

You must have a writeable Blu-ray/DVD drive to customize a Symantec System Recovery Disk.

To launch the Customize Existing Symantec System Recovery Disk Wizard go to the Tasks menu and click Customize Existing Recovery Disk.

To customize an existing Symantec System Recovery Disk

  1. On the Tasks menu, click Customize Existing Recovery Disk.

    The Customize Symantec System Recovery Disk Wizard is displayed.

  2. In the Welcome panel, review the information, and then click Next.

    See Welcome Panel.

  3. In the Recovery Disk Source panel, select the source Symantec System Recovery Disk and then click Next.

    If you know the path to the source Symantec System Recovery Disk

    Type the path in the Symantec System Recovery Disk media location field.

    If you do not know the path to the source Symantec System Recovery Disk

    Do the following in the order listed:

    • Click Browse.

    • Click Symantec System Recovery Disk ISO File to locate the path for the ISO image file, or click Symantec System Recovery Disk Folder to locate the path for the disk on other media.

    • On the Open dialog box, navigate to the location of the appropriate ISO image file, media drive, or folder.

    • Click Open.

    See Recovery Disk Source Options.

  4. In the Symantec System Recovery Disk Storage Media/Destination panel, select the destination to save the recovery disk, and then click Next.

    Disk label

    Lets you specify the name that you want to use for the Symantec System Recovery Disk label.

    Select the platform of the recovery disk

    This option is only displayed if you select the Advanced option to create a Symantec System Recovery Disk.

    Select the 32-bit, 64-bit, or both platforms for which you want to create theSymantec System Recovery Disk.

    Select a drive to create a Symantec System Recovery Disk on a DVD media

    Lets you save your new Symantec System Recovery Disk to a DVD media. Select this option and then select the media drive in which you have placed the DVD.

    Note:

    If you save your Symantec System Recovery Disk to a DVD, Symantec recommends that only privileged users or an administrator should have access to the DVD. Symantec also recommends that the recovery media files be managed only by trusted users. This is to ensure that the files are always safe and no one can tamper with them.

    Select a drive to create a Symantec System Recovery Disk on a USB device

    Lets you save your new Symantec System Recovery Disk to a USB device.

    Select this option and then select the media drive in which you have inserted in the USB device.

    Note:

    The existing data on the USB device is not formatted during Symantec System Recovery Disk creation. If you have a recovery disk created on the same USB drive, the new recovery disk overwrites the older recovery disk.

    If you save your customized Symantec System Recovery Disk on a USB device, the metadata, recovery environment data, and scripts are stored at the following location:

    <USB drive>:\SSR.

    Where <USB drive> is replaced with the actual drive letter.

    Note:

    Symantec recommends that only privileged users or an administrator should have the rights to access the USB folder. Symantec also recommends that the recovery media files be managed only by trusted users. This is to ensure that the files are always safe and no one can tamper with them.

    See How to add new drivers or driver versions to the Symantec System Recovery Disk.

    If you attach an unsupported volume to your computer, the Show Unsupported Devices link is displayed. When you click the link, the Unsupported Devices dialog box with a list of the unsupported volumes and the reason for the unsupported volume is displayed.

    Save the Symantec System Recovery Disk as an ISO file

    Lets you save your new Symantec System Recovery Disk as an ISO file.

    Click Browse and specify the path where you want to save the ISO file.

    See Symantec System Recovery Disk Storage Media/Destination Options.

  5. In the Licensed Features panel, enter the license of the product and then click Next.

    Use the license key that is activated on this computer

    Enables the cold backup feature in the recovery environment using the product license key that is provided.

    Use the following license key

    Enables the cold backup feature in the new Symantec System Recovery Disk by typing a product license key.

    Prompt for a license key

    Prompts you for a product license key at the time you want to enable features in the customized Symantec System Recovery Disk.

    See Licensed Features Options.

  6. In the Storage and Network Drivers panel, review the list of any storage or network drivers to be included, add or remove storage and network drivers, and then click Next.

    Storage and network drivers

    Lets you review the list of any storage or network drivers to be included.

    Add

    Lets you add additional drivers. The location that you specify should contain the fully extracted installation package for the driver you add. If you have more than one missing storage or network driver, you can click Add for each missing driver.

    See Adding a Storage or Network Driver

    Remove

    Deletes the drivers you do not need.

    Reset

    Resets the list to the original list of drivers that is detected on the computer.

    See Storage and Network Drivers Options.

  7. In the Startup Options panel, select the time zone, display language, keyboard layout language for theSymantec System Recovery Disk, and then click Next.

    Time zone

    Sets the time zone to use for the Symantec System Recovery Disk.

    Display language

    Sets the default display language for the Symantec System Recovery Disk.

    Keyboard layout

    Lets you select the default keyboard layout to use when you boot from the Symantec System Recovery Disk.

    See Startup Options.

  8. In the Network Options panel, select the dynamic or static IP, save the Windows firewall settings to the Symantec System Recovery Disk, and then click Next.

    Automatically start network services

    Select this option if u want to enable network services in a recovery environment. Networking starts automatically when you recover the computer through LightsOut Restore.

    Dynamic IP

    Connects to a network without the need for additional network configuration. You can click this option if you know there is a DHCP server available on the network at the time you restore.

    Static IP

    Connects to a network with a particular network adapter and specific address settings. You should click this option if you know there is no DHCP server (or the DHCP server is unavailable) when you recover.

    Use Windows firewall settings

    Applies the local computer's firewall settings to the recovery environment. For example, if you turn on the firewall for your local computer and then select this option, the firewall is turned on for the recovery environment.

    See Network Options.

  9. In the Summary panel, review all of the options that you selected, and then click Finish.

    The Progress panel displays the progress status and the approximate time that is required to create theSymantec System Recovery Disk. The Result panel displays a success result if the recovery disk is created successfully or a failed result if the recovery disk is not created successfully.

    Note:

    Symantec recommends that you test the recovery disk after it is created. It ensures that you can use the Symantec System Recovery Disk to start your computer and can access the drive that contains your recovery points.

    See Testing the Symantec System Recovery Disk.

  10. Click Close to close the wizard.


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