How do I move the Incidents database to another SQL server?

Article:HOWTO8408  |  Created: 2007-12-18  |  Updated: 2007-12-18  |  Article URL
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How To


How do I move my Incidents Database from one SQL server to a new SQL server?

Here are the steps you need to do:

 1. Backup the Altiris Database and the Incidents database (From old server)

 2. Restore the backups to the new SQL server.

      (Reminder - The Altiris Database and Incident Database need to be on the same server)

 3. In the Altiris Console, go to the Configuration Tab/Server Settings/Notification Server Settings/Database settings

 4. Set the Server field to the the new SQL server name

 5. Go to Configuration Tab/Server Settings/Notification Server Settings/Incident Settings 

 6. Set the Incident settings to the correct database and click apply 

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