How to add a Scalar Field in Helpdesk 6.0 SP5

Article:HOWTO8435  |  Created: 2008-01-03  |  Updated: 2009-08-04  |  Article URL http://www.symantec.com/docs/HOWTO8435
Article Type
How To


Question
How do you add a Scalar Field in Helpdesk 6.0 SP5?

Answer
Adding a Scalar Field is one of the few customizations outlined in the Helpdesk Product Guide. Unfortunately, when the SP5 Product Guide was published, the steps for doing so were not updated to reflect the new code.

On the right-hand side of this article is a file you can download with accurate steps for adding a Scalar Field.

Legacy ID



39911


Article URL http://www.symantec.com/docs/HOWTO8435


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