What are the recommended post-install tasks after Installing/Upgrading HP Client Manager Solution?

Article:HOWTO8686  |  Created: 2008-03-10  |  Updated: 2008-04-25  |  Article URL http://www.symantec.com/docs/HOWTO8686
Article Type
How To



Question
What are the recommended items to configure after installing HP Client Manager 6.2?

Answer

  1. Update the Supported Systems list. Browse to Configuration > Solution Settings > Platform Administration > HP Client Manager > Client Agent Rollout > HP Update Supported Systems list. This will update the list of supported notebooks and desktop systems for reference purposes.
  2. Update the HP Tool Update. Browse to Configuration > Solution Settings > Platform Administration > HP Client Manager > Client Agent Rollout > HP Tool Update. Click Run HP Tool Update. When the HP Tool Update wizard appears, select both HP Instant Support System Health Scan and HP System Software Manager (SSM). The update will download a number of files from the Web and may take some time, depending on your Internet connection. This will download the newest version of HP utilities used by the HP Client Manager Agent.
  3. Review the most recent hotfix for HP Client Manager, article 35224, "Visual C++ Assertion error on client." Note that this hotfix also includes the previous HP Client Manager hotfix, 33454, "High CPU Usage with HP Client Manager 6.2.1011 agent."
  4. Configure Health Monitor settings. Browse to Configuration > Solution Settings > Platform Administration > HP Client Manager > Client Agent Rollout > HP Client Health Monitoring. We recommend you change these settings if you require more control over hardware alert settings.
  5. Configure local alert settings. Browse to Configuration > Solution Settings > Platform Administration > HP Client Manager > Client Agent Rollout > HP Client Local Alerts Policy. We recommend you change these settings if you do not wish to have the alerts on appear on the desktop.
  6. Enable the HP Client Manager Agent Install/Upgrade task. Browse to Configuration > Solution Settings > Platform Administration > HP Client Manager > Client Agent Rollout > HP Client Manager Install. This task is required in order for the HP Client Manager agent to install on the client computers.
Note: For new installations of Notification Server and HP Client Manager, the Altiris Agent will need to be installed on the client computers in order for step six to take place.

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Article URL http://www.symantec.com/docs/HOWTO8686


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