Overview for Symantec Endpoint Protection 12.1.4 for Mac

Article:HOWTO92146  |  Created: 2013-10-02  |  Updated: 2013-11-22  |  Article URL http://www.symantec.com/docs/HOWTO92146
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Symantec Endpoint Protection (SEP) 12.1.4 focuses on Mac, and brings to the Symantec Endpoint Protection Mac client many new Mac-specific features and improvements, including support for Mac OS X 10.9 Mavericks, intrusion prevention, and enhancements to content update and scanning.


What's new for Symantec Endpoint Protection 12.1.4 for Mac

Symantec Endpoint Protection 12.1.4 provides unrivaled security and blazing performance across platforms, including Mac, now with a single, high-powered client that integrates both IPS and AV to let you maximize business productivity and mitigate risk.

Symantec Endpoint Protection 12.1.4 introduces the following new features for the Mac client:

Feature

Benefit

Expanded operating system and browser support

  • Supports Mac OS X 10.9.
  • Supports the latest versions of Firefox and Chrome.

Enhanced support for remote deployment for Mac

Supports the creation of installation packages for use with Mac-based third-party remote client management and distribution systems. This added support includes:

  • A standardized, independent package that requires no additional files or scripts for remote deployment
  • Remote deployment to target Mac computers on which no user is logged on
  • Support for unattended installation
  • Support for silent installation

Intrusion prevention for Mac

You can deploy intrusion prevention protection to Mac client computers. Intrusion prevention analyzes the network traffic with the use of the intrusion prevention signatures to block attacks or patterns of attack.

LiveUpdate 6 for Mac

The Mac client includes LiveUpdate 6, which no longer depends on Java to run. LiveUpdate-related tasks run even if no user is logged on. LiveUpdate-related tasks include a scheduled LiveUpdate launch.

Improved scheduled scan options for Mac

Scheduled scan options for Mac match the options available for Windows clients.

The end user can pause, snooze, and cancel a scheduled scan from the Mac client user interface.

Content for Mac from Symantec Endpoint Protection Manager

You can configure the Symantec Endpoint Protection Manager Apache web server to allow Mac clients to download LiveUpdate content.

Enabling Mac clients to download LiveUpdate content using the Apache Web server as a reverse proxy

User interface improvements for Mac

The Mac client user interface is more consistent both with Apple style and with the Symantec conventions.

Additional language support for Mac

In addition to English, French, Italian, German, Spanish, and Japanese, the Mac client supports the following languages:

  • Chinese (traditional)
  • Chinese (simplified)
  • Korean
  • Brazilian
  • Portuguese

Symantec Endpoint Protection Manager 12.1.2 management support for the 12.1.4 Mac client

If you are not able to immediately upgrade your management server, you can manage the Symantec Endpoint Protection 12.1.4 Mac client with Symantec Endpoint Protection Manager 12.1.2. However, Symantec Endpoint Protection Manager 12.1.2 can only support the Symantec Endpoint Protection 12.1.4 Mac client at the level of protection technology available for version 12.1.2.

For a detailed list of all new features, please see the PDF available on the following webpage:

Symantec™ Endpoint Protection, Symantec Endpoint Protection Small Business Edition, and Symantec Network Access Control 12.1.4 Release Notes

To download the upgrade, see Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control.

 

Getting Started with Symantec Endpoint Protection 12.1.4 for Mac

To upgrade your Macs to Symantec Endpoint Protection 12.1.4, perform the following steps.

Step

Action

Step 1

Learn about the new features and enhancements included with this version.

What's New for Symantec Endpoint Protection 12.1.4 for Mac

Step 2

Verify that your Mac clients meet or exceed the system requirements. 

Step 3

Download Symantec Endpoint Protection 12.1.4.

Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control

Step 4

For maximum manageability, upgrade the management server to Symantec Endpoint Protection 12.1.4. 

Best practices for upgrading to the latest version of Symantec Endpoint Protection 12.1.x

Step 5

Configure Virus and Spyware Protection, Network Threat Protection (Intrusion Prevention) and LiveUpdate policies for Mac.

Configuring policies for Symantec Endpoint Protection 12.1.4 for Mac

Step 6

Export a Mac installation package.

 

Step 7

Deploy or install the Symantec Endpoint Protection 12.1.4 client on the Mac.

Once a package is exported from the management server, you can install it directly on the Mac, or further configure the package to be deployed using a third-party tool such as Apple Remote Desktop.

 

What to do after you install the Symantec Endpoint Protection 12.1.4 Mac client

Use the following information and advice to make the most of Symantec Endpoint Protection 12.1.4 for Mac.

Issues

Description

Frequently asked questions about Symantec Endpoint Protection for Mac

Symantec Endpoint Protection for Macintosh Frequently Asked Questions (SEP for Mac FAQ)

New fixes and features

New fixes and features in Symantec Endpoint Protection 12.1.4

Communication information

How to disable IPS data submission on Symantec Endpoint Protection for Mac clients

Content update information

Will a managed Symantec Endpoint Protection for Macintosh client update virus definitions automatically from a SEPM or GUP?

Built-in signatures for Symantec Endpoint Protection IPS for Mac

How to run Macintosh LiveUpdate 6.x from the Command Line

 

Troubleshooting your Symantec Endpoint Protection 12.1.4 Mac client

The following table lists the issues that you can troubleshoot on your own. 

Issues

Description

Installation issues

SEP for Macintosh installation error: "Symantec Endpoint Protection cannot be installed on this computer"

Symantec Endpoint Protection for Macintosh: Mac OS X 10.9 Kernel Signing Overview & Troubleshooting

Communication issues

Debugging Sylink communications with Symantec Endpoint Protection for Macintosh (SEP for Mac)

Symantec Endpoint Protection for Macintosh: clients generate constant LDAP traffic at the logon Screen

How to disable IPS data submission on Symantec Endpoint Protection for Mac clients

Client issues

Symantec Endpoint Protection for Macintosh: client smcdaemon service does not start automatically after reboot

Symantec Endpoint Protection for Macintosh: IPS Overview and Troubleshooting

Scan and log issues

The scan details for Macintosh clients are not displayed in the logs page of Symantec Endpoint Protection Manager console

Content update issues

Macintosh LiveUpdate error: "LiveUpdate is automatically updating your Symantec Products. Wait until this process completes before using LiveUpdate again."

LiveUpdate 6.x for Macintosh: Overview and Troubleshooting

System information and logs to gather for Support

Gathering information about Symantec products on a Macintosh using GatherSymantecInfo

Uninstalling the Mac client

Uninstalling the Mac client

 




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