Getting started

Article:HOWTO98472  |  Created: 2014-05-15  |  Updated: 2014-05-15  |  Article URL http://www.symantec.com/docs/HOWTO98472
Article Type
How To


Subject


Getting started

When your Symantec.cloud account is provisioned you receive an email with the subject line: New User Registration. The email includes the information to log in to your account and other useful information:

  • Your Account Details

  • A link to create a password for your new account

  • A link to our frequently asked questions and Online Help

  • A link to the Support request submission form

  • The Support telephone number

  • The support email address

Note:

If you do not receive this email when you expect it, please check your Spam folder.

Putting Symantec.cloud to work requires that you deploy Protection Agents to your servers and user computers. To begin though, you must log in to your new account.

Download the Getting Started Guide here.

Download the Administrator Guide here.

To log in to your Symantec.cloud account for the first time

  1. Click the link to create a secure password in the Getting Started section of the email.

  2. In the Set User Password box, enter your New Password, Confirm New Password, and click Save.

  3. Click the link to Log in to the management console within the success message.

  4. Log in to your new account using your email address and password.

To configure your Endpoint Protection service

  1. Deploy the Protection Agent to your computers.

    See Downloading and installing the Symantec.cloud Agent.

  2. The default group and policy serve the needs of most organizations well, however you can create Groups and Policies that are tailored to your requirements.

    See Configuring Endpoint Protection to your needs.

  3. The users of protected computers do not need a login account to Symantec.cloud, however, you can optionally create users to assist you.

    See Adding users.

  4. Customize the look and feel of your Endpoint Protection reports.

    See Customizing your reports.

  5. Customize your alerting.

    See Adding, changing, or deleting contact methods.

To configure your Backup Exec.cloud service

  1. Deploy the Protection Agent to your computers.

    See Downloading and installing the Symantec.cloud Agent.

  2. Create separate groups and policies for your servers and your user computers.

  3. The users of protected computers do not need a login account to Symantec.cloud. However, you can optionally create users to assist you in managing your Backup Exec.cloud account; or you may create regular user accounts to allow certain users to make changes to the backup policy that is assigned to their computer

    See Adding users.

  4. Customize the look and feel of your Endpoint Protection reports.

    See Customizing your reports.

  5. Customize your alerting.

    See Adding, changing, or deleting contact methods.


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Article URL http://www.symantec.com/docs/HOWTO98472


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