Managing your user account

Article:HOWTO98475  |  Created: 2014-05-15  |  Updated: 2014-05-15  |  Article URL http://www.symantec.com/docs/HOWTO98475
Article Type
How To


Subject


Managing your user account

From the My Profile page you can manage your account information.

To update your contact information

  1. On the top of any page, hover over the email address that is associated with your account and click My Profile. The My Profile page appears with the summary of your profile information displayed:

    First and last name

    Phone number and optional alternate phone number

    Time zone (automatic daylight savings time adjustment)

    Email

    Roles: administrator, account administrator, user

    See Understanding user roles.

    Password (not displayed)

  2. Update necessary information and click the Update Info button.

  3. Unless you changed your email address, you are finished. If you did change your email address, please continue.

  4. Log back into your Symantec.cloud account.

    Click My Profile, Alert Preferences, and then the Default Email Contact Method link.

  5. In the Update contact method dialog box, change the email address to correspond to your newly updated email address. Click Save. This change ensures that you receive your configured alerts.

To change your password

  1. On the top of any page, hover over the email address that is associated with your account and click My Profile.

    The My Profile page appears with your profile information displayed.

  2. Beside the Password field, click the Change Password link.

  3. In the Old Password box, type your old password.

  4. In the New Password box, type your new password.

    Your password must be between 6 - 20 characters, contain at least one uppercase letter, at least one lowercase letter, and at least one number.

  5. In the Confirm New Password box, retype your new password.

  6. Click the Update Password button.

You can also create, change, or delete your alert preferences.

See Adding, changing, or deleting contact methods.


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Article URL http://www.symantec.com/docs/HOWTO98475


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