Requirements for using the Exchange Agent

Article:HOWTO99177  |  Created: 2014-06-02  |  Updated: 2014-06-18  |  Article URL http://www.symantec.com/docs/HOWTO99177
Article Type
How To



Requirements for using the Exchange Agent

The Backup Exec server must meet the following requirements:

Table: Backup Exec server requirements for the Backup Exec Exchange Agent

Backup Exec server requirements

Description

To support the Exchange Agent

  • A license for the Symantec Backup Exec Agent for Microsoft Exchange Server (Exchange Agent) must be entered on the Backup Exec server.

  • The Backup Exec Agent for Windows must be installed on any remote Exchange Server that you want to back up.

  • The Backup Exec server must have access to the Exchange Server.

    You can find a list of compatible operating systems, platforms, applications, and supported service packs at the following URL:

    Software Compatibility List

  • Symantec recommends that you use a Backup Exec services account that has domain and local administrator rights on the Exchange server.

    For Exchange 2010/2013, you can have full Exchange permissions or minimal permissions that enable database backups and restores and Granular Recovery Technology operations.

    See Granting permissions on the Exchange Server to enable database backups and restores, and Granular Recovery Technology operations.

To back up Exchange Servers and to support the Backup Exec Data Discovery feature, which allows detection of new backup content within your domain

The Exchange Management Tools for Microsoft Exchange Server must be installed on the Backup Exec server. The management tools on the Backup Exec server must be the same version or later as the management tools that are on the Exchange Server.

You can install the management tools when you do a custom install of Microsoft Exchange Server. If you install the management tools and Backup Exec together on a Backup Exec server, install the tools first. If you install Backup Exec before you install the management tools, you must restart the Backup Exec server when the tools installation is complete.

To support Granular Recovery Technology (GRT) for the restore of individual items from Information Store backups

 

  • A Microsoft Windows operating system that supports minifilter drivers must be installed for Microsoft Exchange.

    You can find a list of compatible operating systems, platforms, applications, and supported service packs at the following URL:

    Software Compatibility List

  • Storage that you use for GRT-enabled backups may have additional requirements.

  • If Exchange log files are on an advanced format disk or 512e disk, the Backup Exec server must also have a similar local volume available to perform GRT operations.

See Granular Recovery Technology.

The following are requirements for the Exchange Server with the Backup Exec Exchange Agent:

Table: Exchange Server requirements

Exchange Server requirements

Description

To support Exchange Server 2007

Download the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package and install it on Exchange Server 2007.

This package provides support for the following:

  • The restore of individual mailboxes, mail messages, and public folders from an Information Store backup.

  • The collection of catalog information for a backup for which the Granular Recovery Technology option is enabled and the destination device is tape.

You can find this package on the Microsoft website.

For operations on all Exchange Servers

The user account must be a member of the following groups:

  • The Administrators group

  • The Domain Admins

To support the Granular Recovery Technology option, you must use the appropriate Exchange Server management utility to assign the user account the Exchange Organization Administrators role (2007) or the Exchange Organization Management role (2010/2013).

Symantec recommends that the user account have full Exchange permissions on the Exchange Server. If the user account cannot have full Exchange permissions for Exchange 2010/2013, you can grant minimal permissions that enable database backups and restores and Granular Recovery Technology operations

See Granting permissions on the Exchange Server to enable database backups and restores, and Granular Recovery Technology operations.

To support snapshot backups

Use Microsoft Exchange Server that runs on Windows Server 2003 or later.

To select incremental or differential backup methods, Exchange Server 2007 or later must be installed.

To back up and restore Exchange Server 2010/2013

The following are requirements to back up and restore Exchange Server 2010/2013:

  • You must install the Agent for Windows on all of the mailbox server nodes in the DAG to back up the databases on a database availability group (DAG).

  • You must have local administrator rights on each node of a Database Availability Group and on the Microsoft Exchange mailbox server to back up and restore Microsoft Exchange database files.

  • You can configure minimal permissions for a user account to perform database backups and restores and to support Granular Recovery Technology on Exchange Servers if you cannot have full permissions

  • For Microsoft Exchange Server 2013, you must have Microsoft Exchange Server 2013 with Cumulative Update 1 or later installed.

See Granting permissions on the Exchange Server to enable database backups and restores, and Granular Recovery Technology operations.

See About the Agent for Windows.

For specific operating system requirements for the Exchange Agent, see the Backup Exec Software Compatibility List at the following URL:

Software Compatibility List

See Configuring Backup Exec to discover data to back up



Legacy ID



v53933006_v99490838


Article URL http://www.symantec.com/docs/HOWTO99177


Terms of use for this information are found in Legal Notices