Message: "Symantec Email Proxy has deleted the following email messages. . ."
|Article:TECH100796|||||Created: 2004-01-09|||||Updated: 2005-01-02|||||Article URL http://www.symantec.com/docs/TECH100796|
You installed Symantec AntiVirus Corporate Edition 9.x, and you enabled Internet E-mail Auto-Protect. When you download email, you see the message "Symantec Email Proxy has deleted the following email messages. . ."
If a retail version of Norton AntiVirus was installed on the computer, follow the directions in the document How to solve problems when installing Symantec AntiVirus Corporate Edition over a retail or consumer version.
If a retail version of Norton AntiVirus was not installed on the computer, or if the problem persists, disable Internet E-mail Auto-Protect.
Note: Disabling email scanning does not leave you unprotected against viruses that are distributed as email attachments. Symantec AntiVirus Auto-Protect scans incoming files, including email, as they are saved to your hard drive. To make sure that Auto-Protect is providing the maximum protection, make sure that Auto-Protect is enabled, and run LiveUpdate regularly to ensure that you have the most recent virus definitions.
To disable Internet E-mail Auto-Protect on the local client
- Start Symantec AntiVirus.
- Uncheck Enable Internet E-mail Auto-Protect.
- Click OK.
To disable Internet E-mail Auto-Protect in Symantec System Center
- Start Symantec System Center.
- Unlock the server group.
- Right-click the parent server or client group, and then click All Tasks > Symantec AntiVirus > Client Auto-Protect Options.
- On the Internet E-mail tab, uncheck Enable Internet E-mail Auto-Protect.
- Click the lock icon so that it appears as locked.
- Click OK.
Article URL http://www.symantec.com/docs/TECH100796