Updating virus definitions for Symantec AntiVirus for Handhelds Corporate Edition 3.3

Article:TECH100934  |  Created: 2004-01-11  |  Updated: 2006-01-05  |  Article URL http://www.symantec.com/docs/TECH100934
Article Type
Technical Solution


Environment

Issue



You need to know how to update virus definitions for Symantec AntiVirus for Handhelds Corporate Edition 3.3.


Solution



There are three ways to update virus definitions for Symantec AntiVirus for Handhelds Corporate Edition 3.3.
  • Connect to a Symantec LiveUpdate server with LiveUpdate Wireless.
    This is the default setting.
  • Connect to an internal LiveUpdate server with LiveUpdate Wireless.
  • Create and distribute a virus definitions package using LiveUpdate Repackager.

Follow the directions for the method that you want to use.

To connect to a Symantec LiveUpdate server with LiveUpdate Wireless
The default setting for devices running Symantec AntiVirus for Handhelds Corporate Edition 3.3 is to download virus definitions from Symantec LiveUpdate servers using LiveUpdate Wireless. To use LiveUpdate Wireless, the handheld device must have wireless Internet connectivity, and if your network uses proxies, the appropriate proxy settings, to connect to the Internet through a proxy server.

To set proxy server settings for LiveUpdate Wireless using the handheld device
  1. On your handheld device, start Symantec AntiVirus for Handhelds.
  2. Tap Tools > LiveUpdate.
  3. On the LiveUpdate screen, tap Tools > Preferences.
  4. Tap Use HTTP Proxy.
  5. Type the proxy settings for your network.
  6. Tap OK.

To set proxy server settings for LiveUpdate Wireless using Settings Builder
  1. Open the sb.ini file.
  2. Under the [LU.PROXY] section, change the following parameters as needed.
  3. Generate the configuration files.

Port= Specifies the port number of the proxy server. The acceptable range is 0 to 65535.
If the LiveUpdate Wireless proxy parameter Enabled=0, this parameter is ignored.
The default is 0.
Enabled= Determines whether a proxy server is enabled, where is one of the following:
  • 0: This disables the use of a proxy server for LiveUpdate Wireless.
  • 1: This enables the use of a proxy server for LiveUpdate Wireless.
The default is 0 (disabled).
Host=
Specifies the IP address of the proxy server. This parameter is required if LiveUpdate Wireless proxy is enabled. The maximum number of characters that are allowed is 49.
If the LiveUpdate Wireless proxy parameter Enabled=0, this parameter is ignored. Failure to provide a valid address may cause unpredictable program operation.
Enabled= Determines whether authentication is enabled, where is one of the following:
  • 0: This disables authentication.
  • 1: This enables authentication.
The default is 0 (disabled).
User= Provides the user account name for authentication. This parameter is required when authentication is enabled. The maximum number of characters that are allowed is 49.
The account name is case sensitive. If the authentication parameter Enabled=0, this parameter is ignored.
Password= Provides the user account password. This parameter is required when authentication is enabled. The maximum number of characters that are allowed is 49. Password information is case sensitive. If the authentication parameter Enabled=0, this parameter is ignored.



To connect to an internal LiveUpdate server with LiveUpdate Wireless
Install the LiveUpdate Administration Utility and download virus definitions for Symantec AntiVirus for Handhelds to a location that is available using HTTP.
Use Settings Builder (SB.exe\SB.ini) to create the settings for the handheld device. The settings should point to an internal LiveUpdate location. The settings that need to be modified in the sb.ini to enable the downloading of definitions from an internal LiveUpdate server are as follows.

In the sb.ini file under LiveUpdate Wireless parameters, modify the following parameters and then generate the configuration files:

UseInternal=
Determines whether an internal LiveUpdate server is used, where is one of the following:
0: This disables the use of an internal LiveUpdate server.
1: This enables the use of an internal LiveUpdate server.
The default is 0 (disabled).

InternalURL=
Sets the URL of the internal LiveUpdate server that you want to use.
This parameter can be specified with an IP address in the following format: 111.222.333.444
The maximum number of characters that are allowed in the URL is 255.
If UseInternal=1, this parameter is mandatory.
If UseInternal=0, this parameter is ignored.

Note: Failure to provide a valid URL may cause unpredictable program operation.


To create and distribute a virus definitions package using LiveUpdate Repackager
Symantec AntiVirus for Handhelds Corporate Edition Wireless provides the LiveUpdate Repackager administrative tool for the wireless updating of handheld devices. LiveUpdate Repackager is a command-line tool that allows an administrator to repackage updates that are obtained by running the LiveUpdate Administration Utility for distribution to handheld devices. The files can be distributed to handheld devices using an MDM server or any TCP/IP-based network connection in your existing infrastructure.

Note: This tool is supported only on Windows NT®-based platforms. It does not run on Windows® 98/Me.

LiveUpdate Repackager uses the output that is obtained from running the LiveUpdate Administration Utility as input for updating handheld devices. Before you use LiveUpdate Repackager, you must run LiveUpdate and LUAdmin to obtain the latest updates.

LiveUpdate Repackager is used to specify the products that you want to update and to produce one or two files for updating the handheld devices, depending on your input to the tool. You then use your MDM server or other TCP/IP-based network connection to push these files to your handheld devices.

Note: Only the on-demand type of LiveUpdate can be started by the user from a handheld device. A user cannot start scheduled or automatic updates.

To use LiveUpdate Repackager
  1. Run the LiveUpdate Administration Utility to obtain the latest updates from Symantec.
  2. Go to the folder in which you installed the LiveUpdate Repackager executable (Lur.exe).
    • If updates are found, output similar to the following appears:

      Found update for av_palm, english, target version 3.3
      Found update for av_defs_palm, english, target version 2.0
      Found update for av_pocketpc, english, target version 3.3
      Created package C:\updates\symupdates_palm.pdb
      This file can now be copied to Palm OS devices
      Created package C:\updates\symupdates_ppc.zip
      This file can now be copied to \Symantec Data\Updates on Pocket PC devices.
    • If no update is found for a product, no output file is created, output similar to the following appears:

      Unable to find an update for "av_palm, english, target version 3.3."
    • If there is an error, no output files are created, and no message appears.
  3. If the files that you obtained from running LUAdmin are in the current directory, and you want your output files to also be placed in the current folder, then at the command prompt, type:

    lur.exe /product

    Note: Command-line options are not case-sensitive.

    You can type more than one product on the command line, separated by spaces. For example:

    lur.exe /product av_palm english 3.3 /product av_defs_palm english 2.0 /product av_pocketpc english 3.3
  4. Use an MDM server or any TCP/IP-based network connection to push the files to the handheld devices.
  5. The Symupdates_palm.pdb file may be placed in any location on Palm OS™ devices.

    Note: On Pocket PC handheld devices, you must create a \Symantec Data\Updates directory under the root directory and put the Symupdates_ppc.zip file into the Updates directory.
After the files are on the handheld devices, they are automatically detected and activated.



References
To learn how to use Settings Builder, read the document Using Settings Builder with Symantec AntiVirus for Handhelds Corporate Edition 3.2 and 3.3.





Legacy ID



2004101109045048


Article URL http://www.symantec.com/docs/TECH100934


Terms of use for this information are found in Legal Notices