How to install the Corporate Security Awareness software

Article:TECH101273  |  Created: 2005-01-05  |  Updated: 2007-01-13  |  Article URL
Article Type
Technical Solution



You would like to know all of the steps for installing the Corporate Security Awareness software to a single server environment.


This document will guide you through the installation of all the components needed to run an Aspen server. It is recommended that you perform at least one default single server installation in a test environment before attempting any customization or multiple server configurations.

Hide details for Step 1: Install Prerequisite softwareStep 1: Install Prerequisite software

1. Browse to the Prerequisite_Software directory and run the setup utilities in the following order:
B. Microsoft JVM
D. NET 1.1 Framework (Skip on Windows 2003)
E. VB-Runtime (NOTE: Run the QFE431145.exe and then run vbrun60sp5.exe)

2. Download and install soapsdk.exe and sqlxml.exe.
3. Browse back to the Prerequisite_Software directory and install ScriptHost (Skip on Windows 2003)

4. Allow the system to restart

If you are installing SSAP on Windows 2003 you must do the following before starting the SSAP installation:

Hide details for Windows 2003 Extra Steps:Windows 2003 Extra Steps:

NOTE: The steps only need to be applied to the Application Server (Web Server). If this is a distributed installation the steps do not need to be applied to the Database Server.

Prerequisites according to the Implementation Guide:
  1. Open ImplementationGuide.pdf from your installation media
  2. Browse to Page 38 "Prerequisites for installing the Symantec Security Awareness Program on Windows 2003"
  3. Follow the steps for the following sections:
        • Configuring Internet Explorer Enhanced Security
        • Installing Internet Information Server (IIS) and SMTP Service
        • Enabling Active Server Pages
        • Enabling all file types to be delivered as application/octet-stream by IIS
        • Setting up the default application pool
        • Enabling parent paths on Windows 2003

Enabling ASP processing on Windows 2003:
  1. On the Windows 2003 desktop, click Start > Administrative Tools > Internet Information Services (IIS) Manager
  2. Click the + sign next to the computer name
  3. Highlight Web Service Extensions
  4. Highlight Active Server Pages on the right side
  5. Click the Allow button

Hide details for Step 2: Install Microsoft SQL Server 2000Step 2: Install Microsoft SQL Server 2000
You can choose the defaults through most of the installation. However, there are a few prompts that you must choose the correct options for the Symantec product to function properly. Please be sure to use the following options:

1. When prompted for the installation definitions be sure to choose Server and Client Tools
2. At the Services Accounts screen change the option to Use the Local System Account
3. For the Authentication Mode select Mixed Mode (NOTE: You will need to enter a password for the "sa" account. Please be sure to remember this password for later use)

You will need to restart the server after installation
Hide details for Step 3: Install AspenStep 3: Install Aspen
Browse the installation CD to the setup directory and run AspenSetup.exe. You can leave the default selection for most of the prompts. You will need to make the proper selection for the following sections:

1. For the Setup Type please choose Content and LMS
2. At the Username and Password section you must enter your Windows Administrator Account information
3. At the Database Username and password section leave the defaults and enter your "sa" account password
4. When prompted for the SSAP LMS password enter the password you would like to use for your Aspen administrator account
5. Follow the prompts to the end of the installation (Leave the defaults for any options at this time)

Near the end of the installation a web browser window will appear with a link to setup logs. Please do not interact with this browser until you see a Window stating that the Aspen installation has completed.

Once the above steps are complete Aspen will be installed and can be accessed by going to http://localhost/ssap. The first page to appear should be a login screen with Username and Password fields. Login using your SSAP LMS username and password that was created during the installation of Aspen

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