Error: "Fatal Error during installation" when removing Symantec AntiVirus or Symantec Client Security

Article:TECH101658  |  Created: 2006-01-10  |  Updated: 2006-01-26  |  Article URL http://www.symantec.com/docs/TECH101658
Article Type
Technical Solution

Product(s)

Issue



You remove Symantec AntiVirus or Symantec Client Security by using Add or Remove Programs. During the process, you see the message "Fatal error during installation." The removal does not finish.


Solution



This problem can happen when necessary Symantec files are not present or are damaged. To work around the problem, remove the program manually.

Manual removal instructions for Symantec Client Security and Symantec AntiVirus can be found in the document Manual uninstallation documents for Symantec Client Security products.






Legacy ID



2006011015295948


Article URL http://www.symantec.com/docs/TECH101658


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