Installing Symantec AntiVirus 10.2 client for Windows Vista

Article:TECH102019  |  Created: 2006-01-31  |  Updated: 2009-01-23  |  Article URL http://www.symantec.com/docs/TECH102019
Article Type
Technical Solution


Environment

Issue



You need detailed instructions on installing Symantec AntiVirus for Windows Vista.


Solution



To install Symantec AntiVirus, you must first modify the Windows Firewall.

Modifying Windows Firewall
Windows Vista contains a firewall that is enabled by default. If the firewall is enabled, you might not be able to install client software remotely from the Symantec System Center and other remote installation tools. You must configure Windows Firewall to allow Symantec AntiVirus components to communicate with each other. You should configure Windows Firewall before you install Symantec AntiVirus software. You can also temporarily disable Windows Firewall on your clients before deploying Symantec AntiVirus.


Note: Symantec AntiVirus for Windows Vista also automatically modifies Windows Firewall during installation to allow specific processes access to your network
and the Internet. You are not required to make any further modifications.


To configure Windows Firewall to allow you to install Symantec AntiVirus for Windows Vista, you should enable File and Printer Sharing.

To enable File and Printer Sharing
  1. On the Windows Vista taskbar, click Start > Control Panel.
  2. In the Control Panel window, click Security.
  3. In the Security window, click Windows Firewall.
  4. In the Windows Firewall dialog box, on the Exceptions tab, check File and Printer Sharing.
  5. Click OK.


Installing Symantec AntiVirus for Windows Vista
You have a number of options for installing client software, which include the following:
  • Install the software from the Symantec System Center console.
  • Install the software from the installation CD.
  • Install client software through Active Directory Group Policy Object (GPO) from an administrative install image.
    For information on GPO installation, read the Symantec AntiVirus Supplement for Windows Vista.


Notes:
  • You cannot install Symantec AntiVirus for Windows Vista by using logon scripts when users log on to their computers as standard users. Standard users do not run in elevated mode. As a workaround, you can run the installation in the machine logon script instead of the user logon script. You can also deploy or advertise the installation, at which point users can access the link to the installation package and MSI automatically elevates privileges to perform the installation.
  • Symantec AntiVirus Client for Windows Vista does not support migrating over existing or future versions of Symantec AntiVirus software. You must uninstall all versions of Symantec AntiVirus before you install Symantec AntiVirus for Windows Vista.


About installing Symantec AntiVirus for Windows Vista from the Symantec System Center
The easiest way to install client software is to use the ClientRemote Install Tool in the Symantec System Center console. With this tool in your production or test environment, you can install Symantec AntiVirus for Windows Vista to multiple clients at the same time without having to visit each computer individually. The latest version of the ClientRemote Install Tool can automatically detect valid client installation packages that are located in newly installed Symantec AntiVirus server computers. If possible, you should install the latest versions of the Symantec System Center and Symantec AntiVirus server in your environment, and use the server as the parent management server for your clients that run Windows Vista.

The Symantec System Center installation contains the latest version of the ClientRemote Install Tool that lets you deploy Symantec AntiVirus clients that run Windows Vista. The latest Symantec AntiVirus server contains the installation packages that the ClientRemote Install Tool uses to deploy Symantec AntiVirus
for Windows Vista.

If you want to manage your Symantec AntiVirus clients that run on Windows Vista with a legacy Symantec AntiVirus server, you must perform additional steps
during the remote client installation.

To install Symantec AntiVirus for Windows Vista from the Symantec System Center
  1. If you are using a legacy version of Symantec AntiVirus server to manage your clients, copy GRC.DAT and the pki folder from the Symantec AntiVirus server location c:\Program Files\Symantec Client Security\Symantec AntiVirus\CLT-INST\Win32 to the CDVista\SAVVISTA or CDVista\ SAVWin64VISTA folder from which you want to install.
  2. In the Symantec System Center console, in the left pane, right-click the server group that contains the AntiVirus server that you want to manage your clients.
  3. If necessary, click Unlock Server Group, and then unlock the server group.
  4. In the left pane, click the primary server so that it remains highlighted.
  5. On the Tools menu, click ClientRemote Install.
  6. In the Welcome panel, click Next.
  7. In the Select Install Source Location panel, do one of the following:
    • If you are using the latest version of Symantec AntiVirus server to manage your clients, check Default.
    • If you are using a legacy version of Symantec AntiVirus server to manage your clients, check Deploy Install Path, and then click Browse to specify the CDVista\SAVVISTA or CDVista\SAVWin64VISTA folder.

  8. Click Next.
  9. In the Select Computers panel, under AntiVirus Servers on the right side, select a computer to act as the parent server (your primary server).
  10. Under Available Computers on the left side, expand Microsoft Windows network, expand a group, and then select a client computer.
  11. Click Add.
    You may need to provide an administrator user name and password to add a client computer. Once the computer is added, it will appear under the AntiVirus parent server in the right pane.
  12. Continue to select and add client computers until all of the clients that you want to manage are added, and then click Finish.
  13. Click OK.
  14. In the Status of Remote Client Installation(s) panel, when the remote installation is finished, click Done.
  15. After a few minutes, in the Symantec System Center console, on the main menu bar, click Actions > Refresh.
    The client computer appears in the right pane when the client software is fully installed, which may take several minutes.
  16. On the main menu bar, click Console > Save.


Note: The Microsoft Windows Vista feature, "User Account Control" (UAC) blocks local administrative accounts from remotely accessing remote administrative shares such as "C$" and "Admin$." To use the remote deployment in this scenario, use a "Domain Administrative" account if the target client computer is part of an "Active Directory" domain. Remote client installation also requires elevated privileges to install.

Administrators of a workgroup will have to decide the best approach for UAC security in their environment. The UAC feature defaults to preventing access to administrative shares through the network for local administrative users in a workgroup environment. Please refer to the UAC documentation that Microsoft offers on their TechNet and Support websites for further information or workarounds on administration of this feature.

Title: Getting Started with User Account Control on Windows Vista
URL: http://technet.microsoft.com/en-us/library/cc507861.aspx

Title: Error message when you try to access an administrative share on a Windows Vista-based computer from another Windows Vista-based computer that is a member of a workgroup: "Logon unsuccessful: Windows is unable to log you on"
URL: http://support.microsoft.com/kb/947232



To install the Symantec AntiVirus for Windows Vista unmanaged client from the installation CD
  1. Insert the Symantec AntiVirus CD into the CD-ROM drive.
  2. In the Symantec AntiVirus panel, click Install Symantec AntiVirus, and then in the next panel, click Install Symantec AntiVirus Client.
  3. In the Welcome panel, click Next.
  4. In the License Agreement panel, click I accept the terms in the license agreement, and then click Next.
  5. In the Setup Type panel, click Complete, and then click Next.
  6. In the Network Setup Type panel, click Unmanaged, and then click Next.
  7. In the Protection Options panel, do the following:
    • If you want to enable Auto-Protect, ensure that Auto-Protect is checked.
    • If you want to run LiveUpdate at the end of the installation, ensure that Run LiveUpdate is checked.
    • If you want to disable Windows Defender, ensure that Disable Windows Defender is checked.

  8. Click Next.
  9. In the Ready to Install the Program panel, click Install.
  10. If you chose to run LiveUpdate after installation, follow the instructions in the LiveUpdate Wizard. When LiveUpdate is finished, click Finish.
  11. In the Symantec AntiVirus panel, click Finish.






Legacy ID



2006103109461248


Article URL http://www.symantec.com/docs/TECH102019


Terms of use for this information are found in Legal Notices